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No signal + humming sound from speakers when playing games


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JamesA91's Avatar
JamesA91 JamesA91 is offline
Member with 6 posts.
THREAD STARTER
 
Join Date: Jul 2012
Experience: Intermediate
14-Jul-2012, 07:42 AM #1
No signal + humming sound from speakers when playing games
I've recently purchased a brand new PC for gaming, i'll list the specs below.
  • i7-2700k Intel CPU (3.5GHz) + Fan
  • 8GB DDR3 RAM (16gb Max)
  • 500gb Sata III Hard Drive, 7200RPM
  • DVDRW +/- DL
  • Asus Motherboard (ASUS P8H61-MLE USB3)
  • NVidia GTX550Ti Performance Video Card, 1.0g GDDR5 RAM, VGA/DVi/HDMi
  • Wireless 802.11 b/g/n
  • 500W PSU
  • Windows 7 64 bit Home Premium

I've downloaded steam and bought a few games e.g. Arma 2, Skyrim, Blacklight Retrobution and my system crashes when I play these games after about 5-10 minutes. The screen goes black to a "NO SIGNAL" image and my speakers make a loud humming noise much like the sound is on repeat. The only solution is to perform a hard shutdown by holding the power button.

I've checked the VGA cable is connected correctly and i've updated my graphics cards drivers. I've also let Windows perform all the updates as it's a new computer.

It's beyond me now so that's why i've come to you guys.

I'd appreciate any help on the matter.

[EDIT]

Went to town and bought a DVI cable to see if that would change anything, it lasts a little longer then crashes again.

I installed an internal monitoring system and saw that the graphics card temp went to 76C when playing Arma 2 then crashed.

Last edited by JamesA91; 14-Jul-2012 at 10:15 AM.. Reason: added more information
Tanis's Avatar
Tanis   (Shane) Tanis is offline
Computer Specs
Member with 3,288 posts.
 
Join Date: May 2006
Location: Lincoln, UK
16-Jul-2012, 02:43 AM #2
Hi and welcome to TSG.

My initial thought, based on your description would be either a heat or power related problem. So, with that in mind, can you do the following please:

http://library.techguy.org/wiki/DXDiag
1) Click Start > Run, (or Windows key + R on Vista), and type dxdiag, and hit OK.

2) If a dialog box comes up, click Yes.

3) If there is a Run 64-bit DXDiag button next to the Help button, click it.

4) When the progress bar in the lower right corner of the program is done, click the Save All Information button.

5) Save the information to somewhere you'll remember (the desktop is the easiest choice).

6) Open the saved file, hit Ctrl+A (select all), and then Ctrl+C (copy).

7) Then, paste that information into your thread.

If the information is too long to fit in the thread, then you can delete from the end of the file until it fits. The first few sections (System information through PS/2 Devices) are the most important.
Thanks.
JamesA91's Avatar
JamesA91 JamesA91 is offline
Member with 6 posts.
THREAD STARTER
 
Join Date: Jul 2012
Experience: Intermediate
16-Jul-2012, 02:39 PM #3
------------------
System Information
------------------
Time of this report: 7/16/2012, 19:38:33
Machine name: USER-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
Processor: Intel(R) Core(TM) i7-2700K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
Memory: 8192MB RAM
Available OS Memory: 8174MB RAM
Page File: 2226MB used, 14118MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 550 Ti
Manufacturer: NVIDIA
Chip type: GeForce GTX 550 Ti
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1244&SUBSYS_00000000&REV_A1
Display Memory: 4049 MB
Dedicated Memory: 977 MB
Shared Memory: 3072 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: HKC2160
Native Mode: 1280 x 1024(p) (75.025Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0013.0142 (English)
Driver Version: 8.17.13.142
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/15/2012 11:48:00, 18044224 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-5104-11CF-3E63-0D201FC2C535}
Vendor ID: 0x10DE
Device ID: 0x1244
SubSys ID: 0x00000000
Revision ID: 0x00A1
Driver Strong Name: oem14.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section015:8.17.13.142ci\ven_10 de&dev_1244
Rank Of Driver: 00E60003
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/21/2010 04:23:47, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/21/2010 04:23:47, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: USB Multimedia Cordless Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046E, 0x5577
FF Driver: n/a

Device Name: USB Multimedia Cordless Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046E, 0x5577
FF Driver: n/a

Device Name: USB Multimedia Cordless Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046E, 0x5577
FF Driver: n/a

Device Name: USB Multimedia Cordless Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046E, 0x5577
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1C2D
| Matching Device ID: usb\root_hub20
| Service: usbhub
| Driver: usbhub.sys, 3/25/2011 04:29:26, 343040 bytes
| Driver: usbd.sys, 3/25/2011 04:28:59, 7936 bytes
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | Driver: usbhub.sys, 3/25/2011 04:29:26, 343040 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046E, 0x5577
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/21/2010 04:23:47, 33280 bytes
| Driver: kbdclass.sys, 7/14/2009 02:48:04, 50768 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/14/2009 00:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/14/2009 02:48:04, 50768 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046E, 0x5577
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/14/2009 01:00:20, 31232 bytes
| Driver: mouclass.sys, 7/14/2009 02:48:27, 49216 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/21/2010 04:23:47, 63360 bytes
| Driver: sermouse.sys, 7/14/2009 01:00:20, 26624 bytes
| Driver: mouclass.sys, 7/14/2009 02:48:27, 49216 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 320.5 GB
Total Space: 476.8 GB
File System: NTFS
Model: Hitachi HDS721050DLE630 ATA Device

Drive: D:
Model: TSSTcorp CDDVDW SH-222BB ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/21/2010 04:23:47, 147456 bytes

--------------
System Devices
--------------
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_844D1043&REV_B5\3&11583659&0&E3
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 04:23:47, 184704 bytes

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1B21&DEV_1080&SUBSYS_84621043&REV_01\4&37EA4451&0&00E4
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 04:23:47, 184704 bytes

Name: Intel(R) H61 Express Chipset Family LPC Interface Controller - 1C5C
Device ID: PCI\VEN_8086&DEV_1C5C&SUBSYS_844D1043&REV_05\3&11583659&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 02:48:27, 15424 bytes

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14
Device ID: PCI\VEN_8086&DEV_1C14&SUBSYS_844D1043&REV_B5\3&11583659&0&E2
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 04:23:47, 184704 bytes

Name: ASMedia XHCI Controller
Device ID: PCI\VEN_1B21&DEV_1042&SUBSYS_84881043&REV_00\4&20221DEA&0&00E3
Driver: n/a

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_844D1043&REV_04\3&11583659&0&B0
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12
Device ID: PCI\VEN_8086&DEV_1C12&SUBSYS_844D1043&REV_B5\3&11583659&0&E1
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 04:23:47, 184704 bytes

Name: 802.11n Wireless LAN Card
Device ID: PCI\VEN_1814&DEV_3090&SUBSYS_30901814&REV_00\4&DDEC341&0&00E1
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_844D1043&REV_05\3&11583659&0&D0
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:04, 52736 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:14, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:26, 343040 bytes

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_844D1043&REV_B5\3&11583659&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 04:23:47, 184704 bytes

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_84321043&REV_06\4&1D7623A1&0&00E2
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_844D1043&REV_05\3&11583659&0&E8
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:04, 52736 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:14, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:26, 343040 bytes

Name: Intel(R) 6 Series/C200 Series Chipset Family 2 port Serial ATA Storage Controller - 1C08
Device ID: PCI\VEN_8086&DEV_1C08&SUBSYS_844D1043&REV_05\3&11583659&0&FD
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/14/2009 02:45:45, 12352 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/14/2009 02:45:46, 48720 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/14/2009 02:52:21, 24128 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.17514 (English), 11/21/2010 04:23:47, 155520 bytes

Name: NVIDIA GeForce GTX 550 Ti
Device ID: PCI\VEN_10DE&DEV_1244&SUBSYS_00000000&REV_A1\4&80E7924&0&0008
Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 8.17.0013.0142 (English), 5/15/2012 11:48:00, 232768 bytes
Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 5/15/2012 11:48:00, 1066872 bytes
Driver: C:\Windows\System32\DriverStore\FileRepository\nv_disp.inf_amd64_neutral_a2 030f0be10bcb45\NvCplSetupEng.exe, 1.00.0001.0000 (English), 5/15/2012 11:48:00, 30945512 bytes
Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\Nvd3d9wrap.dll, 8.17.0013.0142 (English), 5/15/2012 11:48:00, 285504 bytes
Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\detoured.dll, 5/15/2012 11:48:00, 4096 bytes
Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\nvdxgiwrap.dll, 8.17.0013.0142 (English), 5/15/2012 11:48:00, 220480 bytes
Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\Nvd3d9wrapx.dll, 8.17.0013.0142 (English), 5/15/2012 11:48:00, 316928 bytes
Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\detoured.dll, 5/15/2012 11:48:00, 4096 bytes
Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\nvdxgiwrapx.dll, 8.17.0013.0142 (English), 5/15/2012 11:48:00, 249856 bytes
Driver: C:\Program Files\NVIDIA Corporation\license.txt, 5/15/2012 11:48:00, 21887 bytes
Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll, 1.00.0000.0000 (English), 5/15/2012 11:48:00, 61248 bytes
Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL64.dll, 1.00.0000.0000 (English), 5/15/2012 11:48:00, 68928 bytes
Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 8.17.0013.0142 (English), 5/15/2012 11:48:00, 14298944 bytes
Driver: C:\Windows\system32\nvapi64.dll, 8.17.0013.0142 (English), 5/15/2012 11:48:00, 2741568 bytes
Driver: C:\Windows\system32\nvcompiler.dll, 8.17.0013.0142 (English), 5/15/2012 11:48:00, 25248064 bytes
Driver: C:\Windows\system32\nvcuda.dll, 8.17.0013.0142 (English), 5/15/2012 11:48:00, 8139072 bytes
Driver: C:\Windows\system32\nvcuvenc.dll, 6.14.0013.0142 (English), 5/15/2012 11:48:00, 2881856 bytes
Driver: C:\Windows\system32\nvcuvid.dll, 8.17.0013.0142 (English), 5/15/2012 11:48:00, 2681664 bytes
Driver: C:\Windows\system32\nvd3dumx.dll, 8.17.0013.0142 (English), 5/15/2012 11:48:00, 18044224 bytes
Driver: C:\Windows\system32\nvdecodemft.dll, 8.17.0013.0142 (English), 5/15/2012 11:48:00, 364352 bytes
Driver: C:\Windows\system32\nvinfo.pb, 5/15/2012 11:48:00, 14324 bytes
Driver: C:\Windows\system32\nvinitx.dll, 8.17.0013.0142 (English), 5/15/2012 11:48:00, 246592 bytes
Driver: C:\Windows\system32\nvoglv64.dll, 8.17.0013.0142 (English), 5/15/2012 11:48:00, 25743168 bytes
Driver: C:\Windows\system32\nvumdshimx.dll, 8.17.0013.0142 (English), 5/15/2012 11:48:00, 949056 bytes
Driver: C:\Windows\system32\nvwgf2umx.dll, 8.17.0013.0142 (English), 5/15/2012 11:48:00, 10194752 bytes
Driver: C:\Windows\SysWow64\nvapi.dll, 8.17.0013.0142 (English), 5/15/2012 11:48:00, 2368832 bytes
Driver: C:\Windows\SysWow64\nvcompiler.dll, 8.17.0013.0142 (English), 5/15/2012 11:48:00, 17551680 bytes
Driver: C:\Windows\SysWow64\nvcuda.dll, 8.17.0013.0142 (English), 5/15/2012 11:48:00, 5982528 bytes
Driver: C:\Windows\SysWow64\nvcuvenc.dll, 6.14.0013.0142 (English), 5/15/2012 11:48:00, 2445120 bytes
Driver: C:\Windows\SysWow64\nvcuvid.dll, 8.17.0013.0142 (English), 5/15/2012 11:48:00, 2524992 bytes
Driver: C:\Windows\SysWow64\nvd3dum.dll, 8.17.0013.0142 (English), 5/15/2012 11:48:00, 15322432 bytes
Driver: C:\Windows\SysWow64\nvdecodemft.dll, 8.17.0013.0142 (English), 5/15/2012 11:48:00, 301376 bytes
Driver: C:\Windows\SysWow64\nvinit.dll, 8.17.0013.0142 (English), 5/15/2012 11:48:00, 202048 bytes
Driver: C:\Windows\SysWow64\nvoglv32.dll, 8.17.0013.0142 (English), 5/15/2012 11:48:00, 19607872 bytes
Driver: C:\Windows\SysWow64\nvumdshim.dll, 8.17.0013.0142 (English), 5/15/2012 11:48:00, 818496 bytes
Driver: C:\Windows\SysWow64\nvwgf2um.dll, 8.17.0013.0142 (English), 5/15/2012 11:48:00, 8105280 bytes
Driver: C:\Windows\system32\nvdispco64.dll, 2.00.0025.0002 (English), 5/15/2012 11:48:00, 1738048 bytes
Driver: C:\Windows\system32\nvgenco64.dll, 2.00.0014.0002 (English), 5/15/2012 11:48:00, 1468224 bytes

Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_844D1043&REV_05\3&11583659&0&FB
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family 4 port Serial ATA Storage Controller - 1C00
Device ID: PCI\VEN_8086&DEV_1C00&SUBSYS_844D1043&REV_05\3&11583659&0&FA
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/14/2009 02:45:45, 12352 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/14/2009 02:45:46, 48720 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/14/2009 02:52:21, 24128 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.17514 (English), 11/21/2010 04:23:47, 155520 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0BEE&SUBSYS_00000000&REV_A1\4&80E7924&0&0108
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/21/2010 04:23:47, 122368 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_84451043&REV_05\3&11583659&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/21/2010 04:23:47, 122368 bytes

Name: Xeon E3-1200/2nd Generation Intel(R) Core(TM) Processor Family PCI Express Root Port - 0101
Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_844D1043&REV_09\3&11583659&0&08
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 04:23:47, 184704 bytes

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A
Device ID: PCI\VEN_8086&DEV_1C1A&SUBSYS_844D1043&REV_B5\3&11583659&0&E5
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 04:23:47, 184704 bytes

Name: 2nd Generation Intel(R) Core(TM) Processor Family DRAM Controller - 0100
Device ID: PCI\VEN_8086&DEV_0100&SUBSYS_844D1043&REV_09\3&11583659&0&00
Driver: n/a

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_844D1043&REV_B5\3&11583659&0&E4
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 04:23:47, 184704 bytes

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,,
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
Overlay Mixer2,0x00200000,1,1,,
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,,
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Rendering Devices:
HD Audio Speaker,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.17713
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
Digital Audio (S/PDIF) (High De,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Digital Audio (S/PDIF) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
Tanis's Avatar
Tanis   (Shane) Tanis is offline
Computer Specs
Member with 3,288 posts.
 
Join Date: May 2006
Location: Lincoln, UK
17-Jul-2012, 02:46 AM #4
Out of the bits I am familiar with, nothing looks out of place in the DXDiag. drivers are up to date etc as far as I can see.

Any joy with the HWMonitor screenshots?

You say that it crashed when the GPU hit 76C, does it consistently do it at around that temp or was that a one off?

Was this a 'big brand' pre built system or a custom build? If it's 'big brand' (HP, Dell, Acer etc) what is the exact make and model?

If it's brand new, I would only do some very basic diagnostics myself and then look at an RMA, espcially if it is a branded pre built system. Tinkering about too much could invalidate your warranty.
JamesA91's Avatar
JamesA91 JamesA91 is offline
Member with 6 posts.
THREAD STARTER
 
Join Date: Jul 2012
Experience: Intermediate
17-Jul-2012, 04:42 AM #5
Apologies I completely forgot to do the HWMonitor checks, i'll do it tonight when I get home from work.

Usually between 70-80C, it's consistently doing it around that temperature range.

It's a pre-built system from a company in the midlands, they're currently helping me find the cause of the problem and hopefully solve it by sending me a replacement graphics card.

Thanks for the help, i'll try the HWMonitor checks tonight.
Tanis's Avatar
Tanis   (Shane) Tanis is offline
Computer Specs
Member with 3,288 posts.
 
Join Date: May 2006
Location: Lincoln, UK
17-Jul-2012, 06:10 AM #6
It does sound like a possible issue with the GPU when it hits a certain temperature. I had a similar problem with an older NVidia 8800GT that would crash in many games when it went over around 75C (well within it's thermal specs), I got around it by installing an aftermarket cooler to make sure the temp stayed down and it was fine.

I would also check that the correct BIOS version has been flashed as that CPU needs BIOS version 0801 (P8H61-M LE/USB3 BIOS 4203), assuming I have found the correct board here. The date for that BIOS version release is 12th July 2012 so its pretty new and increases stability with that CPU, so might be worth looking at flashing to that version if not already installed.
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JamesA91 JamesA91 is offline
Member with 6 posts.
THREAD STARTER
 
Join Date: Jul 2012
Experience: Intermediate
17-Jul-2012, 06:16 AM #7
I'll have a check tonight and get on with the HWMonitor checks too, i'll post all results here as well.

I'll also post the solution when it eventually happens.
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JamesA91 JamesA91 is offline
Member with 6 posts.
THREAD STARTER
 
Join Date: Jul 2012
Experience: Intermediate
17-Jul-2012, 02:22 PM #8
I've attached the image files to this reply.

You'll notice that the temperature rises after around 2 minutes of play, it actually reached 72C.

I also noticed that one of the drivers failed, came up with Kernel Power error.
Attached Thumbnails
No signal + humming sound from speakers when playing games-hwmonitor-before.png   No signal + humming sound from speakers when playing games-hwmonitor-after.png  
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JamesA91 JamesA91 is offline
Member with 6 posts.
THREAD STARTER
 
Join Date: Jul 2012
Experience: Intermediate
17-Jul-2012, 02:25 PM #9
Here is the event viewer details on the driver failure:

Log Name: System
Source: Display
Date: 17/07/2012 19:18:54
Event ID: 4101
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: User-PC

Description:
Display driver nvlddmkm stopped responding and has successfully recovered.

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Display" />
<EventID Qualifiers="0">4101</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-07-17T18:18:54.000000000Z" />
<EventRecordID>9119</EventRecordID>
<Channel>System</Channel>
<Computer>User-PC</Computer>
<Security />
</System>
<EventData>
<Data>nvlddmkm</Data>
<Data>
</Data>
</EventData>
</Event>
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Tanis   (Shane) Tanis is offline
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Member with 3,288 posts.
 
Join Date: May 2006
Location: Lincoln, UK
18-Jul-2012, 03:20 AM #10
Your temperatures are fine really, infact at idle they are very cool in general, 72C is nothing to worry about for a GPU.

The event ID is just telling you that the graphics drivers failed / crashed but then successfully recovered.

The PSU might be an issue, unfortunately there is no sensor reading for the +12v rails etc in HWMonitor. Do you know exactly what make and model the PSU is, it should say on the side of it.

Double check all your cables and connectors inside the case, as seen before even a very slighly out of position power connector can cause problems. Disconnect and reconnect every connection in turn to ensure they are fully in place.

I would probably also do a test on the RAM to rule that out as a possible cause. To do that create a bootable CD of Memtest86 available here, then startup from the CD and run the full test on all your RAM, let it complete at least 2 full passes, this may take quite some time to complete.

It might be worth running it with the side of the case off and a fan blowing into it for extra cooling on the GPU. This would only be a temporary thing to see if the GPU stops crashing if it is kept cooler. As I said, I had a similar sounding issue with an old 8800GT which was fine as long as I kept it under 70C (ish), it shouldn't crash at those temps but it did.

Check the Asus website for any hardware driver updates or even a BIOS update as this may be a known problem. Only look at applying a BIOS update if it fixes your specific problem though, don't worry about it if there are updates that fix problems you aren't experiencing.
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Tags
crash, gaming, graphics, no signal

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