15-Jul-2012, 11:47 PM #1
Video Card Problem while gaming
As the title says, I have a little problem while playing games. Whenever I play SWGEmu (or even other games such as WoW) my character that I create has polygons missing from his body. Not only that but in the world as well has the occasional statue or vehicle will have missing triangles. I have updated my video card and DirectX. The games run perfectly smooth except that the world and everyone's characters are all buggy looking because only half of their models are there.
These two games are the only ones I play. Id also like to mention that I play on a laptop, but one that is fairly new and ran the game fine about 6 months ago. The video card is an Mobility HD Radeon 4250. I've included a screenshot, and any help is greatly appreciated!
16-Jul-2012, 02:29 AM #2
Hi and welcome to TSG.
That looks like a driver problem to me. You say you have updated the drivers, where did you get them from? (HP or ATI?).
Can you post a DXDiag report?
Click Start then type "dxdiag" (without the quotes) in the run box and hit enter.
When the DXDiag window opens click the 'Save All Information' button on the bottom right, then save the .txt file to your destkop.
Copy and and Paste the entire content of that .txt file into a reply here.
16-Jul-2012, 09:39 AM #3
Oh yeah thanks, this is my first post on TSG well, here's my dxdiag. Hopefully this helps.
16-Jul-2012, 10:49 AM #4
A little update: I uninstalled all my video drivers and now the games look great. However, they are noticeably slower in frame rate. Someone on a different forum mentioned I should uninstall and just let windows 7 update my drivers. So far, Windows 7 hasn't had any type of updates for me.
17-Jul-2012, 02:54 AM #5
Don't let Windows update your graphics drivers it is very bad at it and will more often than not get you the wrong version. It is always better to do it manually.
First thing I would do is update Windows itself, you do not have Windows 7 Service Pack 1 installed which was released about 18 months ago (January 2011) so you are likely missing a large number of bug fixes and updates for Windows itself.
If you were previously using the latest version of the graphics cards drivers direct from ATI (when you had the problem), then go to the HP website and download the latest drivers for your specific machine from there and see how it performs then. It isn't unusual for the GPU manufacturers drivers (ATI / NVidia) to cause problems on some 'big brand' machines (HP, Dell, etc).
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