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Screen reverts back to prior page


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brainsnot brainsnot is offline
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Join Date: May 2011
Experience: Intermediate
18-Sep-2012, 08:21 PM #1
Screen reverts back to prior page
Hi there, apologies for my 'username' my son initially registered for me
I have posted under 'games' as it seems I only experience my issue whilst playing games - Zuma (popcap), Mindjolt games, and daughter plays Moshi Monsters, it happens while playing this also.
It began to happen around 8wks ago with nothing at all being changed on my Acer Inspire5750, no flash update, CHROME was working well, no settings changed then during game play the screen will revert back to the last page I was on, it is so frustrating, sometimes it happens every game, sometimes it only happens only twice. If it doesn't take me back to the previous page the game will begin loading all over again like it has been refreshed. That rules out the 'back button' being responsible I think.
I am quite computer savvy but no genius but am sure I have tried everything to rectify this issue eg: uninstalled and reinstalled both Chrome + Adobe flash players, I was told Chrome use its own flash so to go to 'plugin' and try disabling one at a time (I have 3 showing) none of this worked, everything Ive tried I have put back to the way it was once it didnt work) I have cleaned cache/cookies in google, cleared history etc, done Disk Cleanup and many other bits and pieces that I have been asked to try, all to no avail.

I have attempted to play Zuma through IE instead, however the game wont even load in IE, why would this be? I have the latest flash installed - see below, copy & pasted from 'plugins' and also my 'system info'
PLEASE HELP ME I am ready to chuck a paddy about this and am at wits end as to what the problem is.
Oh I have also done virus checks, I have Kasper Sky and have also recently downloaded 'Malwarebytes Anti-Malware and once scanned bought up quite afew 'pups' whatever they are? but my problem remains sob sob.
I would REALLY appreciate any help I could get......even if it's to tell me where the problem may lay, is it a Flash problem, is it a google chrome problem????

Flash (3 files) - Version:
Shockwave Flash 11.3 r31
Name: Shockwave Flash
Description: Shockwave Flash 11.3 r31
Location: C:\Users\Arls & Pauls\AppData\Local\Google\Chrome\Application\21.0.1180.89\PepperFlash\pepf lashplayer.dll
Type: PPAPI (out-of-process)
MIME types:
MIME type Description File extensions
application/x-shockwave-flash Shockwave Flash
application/futuresplash FutureSplash Player
Name: Shockwave Flash
Description: Shockwave Flash 11.4 r402
Version: 11,4,402,265
Location: C:\Users\Arls & Pauls\AppData\Local\Google\Chrome\Application\21.0.1180.89\gcswf32.dll
MIME types:
MIME type Description File extensions
application/x-shockwave-flash Adobe Flash movie
application/futuresplash FutureSplash movie
Name: Shockwave Flash
Description: Shockwave Flash 11.4 r402
Version: 11,4,402,265
Location: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_4_402_265.dll

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 1899 Mb
Graphics Card: Intel(R) HD Graphics Family, 821 Mb
Hard Drives: C: Total - 458405 MB, Free - 405603 MB;
Motherboard: Acer, JE50_HR
Antivirus: Kaspersky PURE, Updated and Enabled

Last edited by brainsnot; 18-Sep-2012 at 09:20 PM.. Reason: adding something
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