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Sleeping Dogs Appcrash due to Nvidia files


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SparkPlugBolt SparkPlugBolt is offline
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21-Sep-2012, 11:32 AM #1
Exclamation Sleeping Dogs Appcrash due to Nvidia files
Hey everyone,

I have a Nvidia 9200M GE graphics card. I tried playing Sleeping Dogs and it crashed to desktop on startup. Checking for problem details it said Fault Module: nvwgf2um.dll

I uninstalled the drivers 258.96, and tried updating to 306.23, 301.42 and both of the installation failed. When I was in VGA Display Adapter, the game ran well, no crashes.

Finally I downloaded a driver for Windows 7 32 Bit provided by HP (2009-09-25 , Version: A) and it installed well. Now I am having the initial CTD problem again.

So how do I fix this problem?

1. I searched the net, and it says nvwgf2um.dll is part of Nvidia's files. Some websites say, its Nvidia DX10 or DX11 compatible driver, though I dont know what that means.
2. Though my card is a very entry-level card, I have played many games like Batman Arkham City at low settings.
3. My DX11 are updated.
4. The strange thing is that the game runs on Standard VGA adapter, yet not with the driver :S's Avatar is offline
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30-Sep-2012, 05:59 AM #2
could you plzz upload your dxdiag information file along?
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SparkPlugBolt SparkPlugBolt is offline
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01-Oct-2012, 07:28 AM #3
Heres the DxDiag Report
System Information
Time of this report: 10/1/2012, 18:25:38
Machine name: MONIRUL
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP G70 Notebook PC
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 Duo CPU T5800 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 3072MB RAM
Available OS Memory: 3070MB RAM
Page File: 1494MB used, 4642MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices
Card name: NVIDIA GeForce 9200M GE
Manufacturer: NVIDIA
Chip type: GeForce 9200M GE
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_06E8&SUBSYS_360B103C&REV_A1
Display Memory: 1518 MB
Dedicated Memory: 239 MB
Shared Memory: 1278 MB
Current Mode: 1440 x 900 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LPLA104
Native Mode: 1440 x 900(p) (59.939Hz)
Output Type: Internal
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver File Version: 8.17.0012.5896 (English)
Driver Version:
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/10/2010 04:37:00, 9818728 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-45A8-11CF-8464-07161FC2C535}
Vendor ID: 0x10DE
Device ID: 0x06E8
SubSys ID: 0x360B103C
Revision ID: 0x00A1
Driver Strong Name: oem50.inf:NVIDIA_SetA_Devices.NTx86.6.1:Section014:\ven_10d e&dev_06e8&subsys_360b103c
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
As Seen On

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