[skimpydoo]

i got a problem as i was putting it back together the metallic strip that connects the reset buttons to the other part of the system came off. it came off on the end opposite of the side that connects to the reset buttons. How do i put it back on?!?

[darkcloudguy]

i know my cd is fine cuz its brand new and i returned it and got a new 1 just in case. the game freezes in the same spot for both of them and it did on multiple ps2s and 1 was brand new. im planning on taking it to the best buy i baught it at and showing them on 1 of their ps2's if they'll let me but if i get a new 1 ill get it from a different store

[xgamz]

You're going to be surprised when you find out how easy this is. Read the instructions all the way through before you attempt the repair just so you'll be familiar with the entire process. First take off the outer cover of you PS2. If you haven't done this before, you will have to remove all the screw covers from the bottom of the unit, both plastic and rubber, these will be the only screws you will have to remove in order to take off the outer cover.



To remove the outer cover, lift up from the rear of the unit and pull towards the front in order to clear the controller jacks and the eject/close buttons. As you remove the outer cover you will notice a small metallic ribbon cable inside the machine leading to the eject/close and reset buttons on the front of the unit, this cable is usually taped to the top of the disc tray. This cable is not a sensitive as it appears; just remove the tape holding the ribbon cable. Once the outer cover is off you need to remove the cover to the disc tray, this will require a rather small phillips screwdriver (I've seen a few that use a standard slotted screw). Now that the tray cover is off, the first thing to do is to clean the laser eye. All you will need is a Q-Tip dipped in alcohol. Just swab the eye a few times and allow it to dry on its own, making sure that no lint was left behind from the Q-Tip.



After the cover is off of the disk tray and the laser has been cleaned you will need to plug the unit back in, (The unit needs to be hooked up to a TV as well to test it while you have it open. You should have a DVD, a game disk with a silver or gold back and one with a purple back in order to fine tune the system to play all three.) It will be necessary to have the unit powered up to perform the repair. Press the eject button so that the tray slides forward exposing the undercarriage. At the back of the unit you should see a small white, geared wheel about the size of a quarter. This little ******* is the cause of all your problems.



This wheel changes the angle in which the disk is held. You will notice that there is a small metal tab that holds the wheel in place. Take a felt-tip marker and mark the point on the wheel that meets the tab. That way you will always know the original position that the wheel was in. Now that the orig. position has been marked, feel free to spin the wheel for a few full rotations in order to see how it changes the angle. It will only alter the angle a few degrees before it goes back to zero, after it reaches the maximum angle it will go back to flat after each full rotation. Once you've toyed with it to see how it works, put the wheel back to the original position that you have marked. Then advance the wheel about 1/8 of a turn and place the disk tray cover back on top of the disk tray. (You will not need to screw the tray cover back down in order to test the machine; you will only need to hold down the cover with your fingers while trying to load/test a disk) Now place a DVD in the tray and press the eject/close button in order to close the tray and load the DVD (hold down the cover as explained above). Wait to see if the DVD loads, you may have to use the browser in order to load each disk you test. If the DVD loads, eject it and load a silver backed disk, if that loads try a purple backed disk. If all three loaded successfully, congratulations you're finished. If not, remove the tray cover, eject the disk and advance the wheel another 1/8 turn and repeat the process. It just a matter of finding an angle that will facilitate the operation of all three types of disks. Once you've found the proper angle and the system is operating to its full potential, close it up and let'er rip. I also do not recommend placing the PS2 on its side once you have fixed it. Although Sony says they recommend it in the owner manual, I have since seen internal Sony documents retracting the statement and attributing many malfunctions to storing and operating the unit on its side. Keep it flat at all times.



Let me know how it goes or if you are having any problems with the instructions. I have fixed dozens of units with "Disk Read Error" and this has always done

[darkcloudguy]

hey xgames enough of that same post u've done it like 5 times now and that still doesnt answer my question cuz ive done it and it helped but now im talking about that 1 game (dark cloud 2)
any ideas

[darkcloudguy]

i got my dark cloud 2 to work by starting a game without the memory card in and playin up to the point where it froze and it played fine. so i just saved after that cut scene and it was fine. ive played about 10 hours since then and there have been no problems except for the occasional 1 second freeze but all is good. if u have 1 game that freezes u might wana try playin up to the freeze point without a memory card. i dont know why that helped cuz my memory card still works but oh well it's worth a try

[Airhead]

Have any of you guys/gals had this problem recently? It just started happening. So far it hasn't happened with the video games, just when attempting to play DVD's is when I get a Disk Read Error. Sony suggested I send the system to my local "warehouse" to get it repaired....For Free. I just pay for the shipping. So far it happened on 2 DVD's. One I recently purchased thru a DVD club and the other I rented. The game system is only a year old and I haven't modified it by adding "chips" or anything like that.

I walked thru the troubleshooting with one of Sony's Tech's, but he couldn't give me a reason other than sending it in to get fixed.

Any suggestions?

Anthony

[Leftöver Crk]

There is nothing wrong with your game- unless it is severly scratched or has had damage to it. The problem is, is the lens is damaged-or else it has something covering it- such as... a finger print smudge, or dust. Anything like that can mess with yer ps2. you can send it in to SONY and they will clean it, but it's like a 4-6 week wait. Heres what i did, I gingerly- but randomly- poked around inside my ps2 with a Q-tip in where i had estimated the lens would be. I fixed it for a while- but i still get disc read error, and i did it again- now im gonna assume that my way is only temporary. but their are 2 disc readers- so i may have only got the CD one when im aiming for the DVD one. So if yer gonna try and mannualy clean yer game, be careful. Do a google search or something on this. Or else send it in to Sony, if i dont do it this time... i might send it into sony.



Everquest Online Adventures Name:Ghanha-LVL 26 Elven Paladin- Marr's Fist

[colman77]

send it in!!!
Shipping isn't that much, and you won't be able to fix much without voiding your warrantee

[Bombertech]

works like a charm!
i just sprayed the inside of the tray slot, the back fan, and the front grill. first try works like a charm. i have had my PS2 ever since it first came out and within the first year it started grinding and given me a disc resd error so i take the air compressor hose and sprayed it out but it really didnt work very well but i just now gave it a cold shot in the tray slot and then turned over the can and used the air. thats all it took. but if this doesnt work do a search on PS2 repair guide its 15 dollars and it says it will fix 95% of all PS2 problems. its worth a shot rather then waiting a freakin month on sony to sit there and tinker with a eyeglass screw driver and glass cleaning swab. do the math.

[4|\|DR3w]

Hi, I've been having a problem with my Playstation 2 for about four days now. Whenever I play Grand Theft Auto 3 (and only when I play Grand Theft Auto 3) after about 5 minutes I get a Disk Reading Error for the game after short clicks followed by a loud grinding noise (when I open the disk tray in the middle of the grinding and close it again, it works fine for about another five minutes). It has never done this been before with this game, or any other game, and I bought GTA3 about a month ago. I've had my PS2 since last summer. So far I've tried cleaning the disk (which was basically new and had no scratches on it in the first place), I used a lens cleaning disk, used a low powered vacuum on the front vent and fan, and just today bought a new copy of GTA3...all still with no avail. I'm not sure what the problem is, although I did leave it on for about 1 hour in the pause menu when I forgot about it. But then I thought, "all these other stores leave the ps2s on for the whole day..." Any way I really need help with this problem! Please! Thank you in advance for whatever help can be given

[IAmLegend]

Playstation 2 DRE (Disc Read Error) Solution

Before starting this adventure, make sure you have the serial number(on the back of unit, white sticker with a bar code), the model # (directly to the left of the serial number), and a pen and paper. This may take a few minutes of your time, but only cost you about $10.00 in shipping fees.

Call Sony Information Center (1-800-345-SONY(7669))

Select the Playstation 2 Option, then select 0 to speak to a Sony Representative.

Upon talking with the representative, they will take your name, address, phone number, serial number and model number of unit.

Explain your problem: when you place any disc into your gaming console(ie. PS2 Blue disc, PS2 regular disc, PS1 Disc, DVD, or CD) you receive a "Disc Error Message" at the browser screen.

The representative will then ask you some trouble shooting questions. (Make sure you tell them the correct responses, so then you can forgo any troubleshooting over the phone with him).

These are his questions:
Have you tried the disc on another unit? Yes and they worked fine.

Have you tried cleaning the disc? Yes.

What did you use to clean the disc? A non-abrasive dry cd wipe. The disc were cleaned in straight lines from the center to the edge.

Have you tried cleaning the PS2 Unit? Yes, with a hose attachment to a vacuum you have cleaned all vents. (DO NOT TELL THEM YOU HAVE INTERNALLY CLEANED THE LENS with a lens cleaner disc or otherwise)

After this point the representative should ask you to take down the address to the nearest Sony Service Center, and also give you a ticket number including the Waive Fee option.

He will ask you to package just the unit(no cords, or controllers) into a box along with a letter stating this phone conversation , your name, address, phone #, serial, model # and the Waive Fee option. At this point ask the representative his full name, so that you can properly document the letter for the service technicians(Important for you to have this for your records.) He will also ask you to send the package via active tracking shipping. (UPS, FEDEx, or US Postal)

I was told, the turn around time for fixing the issue would be about 10 to 14 work days. Received mine back in 16 days. This may seem like a long wait but, its warrantied again for another 90 days, and its less money than the $100 charge they have asking to repair the unit.

[4|\|DR3w]

Thank you VERY much for your reply!

Fortunately, though, I have already gone through this method and recieved my Playstation 2 back about a week ago, i guess. And it works fine now! So, again, thank you for your post, and happy gaming to you!

[strtrcr88]

just wondering if anybody else had a problem with their PS2. A couple of my disks were severly scratched by the Ps2 after i changed the position from horizontal to vertical. 2 disks were ruined, in the same places. Anyone else gone thru this???

[cwb]

I also have had the very annoying Disc Read Error. After 6 months fewer and fewer games were working.
As a result I phoned Sony. 1-800-345-SONY
After a 5 minute phone call they told me to send in my machine, and they will fix it for free, all I have to pay for is shipping, which was $8. And it is between a 15-20 day wait.
You might want to consider this before ripping up the machine and trying to fix it yourself. Because once that warranty seal is broken, they will charge you to fix the problem. Over $100 in Canada. But if you feel confident tearing your machine apart and fiddling with it yourself, go for it, there have been plenty of previous posts on how to open it and what to try out. I prefer to pay a minimum fee and have the professionals look at it.

The place to send it in Canada is:

MTC
4 Cannon Court
Whitby, ONtario
L1N 5V8

If you are from the States, I suggest looking at their website, www.scea.com for the nearest location to get it fixed.
I hope this was somewhat hopeful, because I know the dreaded Disc Read Error is truly a pain in the butt!

[12heineken]

I feel that this needs mention: I've seen a bunch of quick-fixes about scotch tape/labels, angle adjustment, and swabbing the lens. There are other possible reasons why disks wont play, largely due to focus/signal-clarity issues. See the black star-screw in the arm of the single-arm-side of the laser assembly carriage? It looks like a set screw, but it isn't screwed-in all the way. It alters the laser-to-disk angle&distance on the slider-rail. It isn't threadlocked, and is not a very tight fit, therefore susceptible to self-unadjustment. Here's what my problem was/is... the laser assembly is basically a 2-way periscope. Unlike simple CD-units, the laser is at the "end" of the assembly and fires horizontally through a series of optical media, none of which are protected from contamination (nonsealed). The laser goes through its primary lens, then into a slanted lens, then into a prism, which redirects it upward at a 90 deg. angle, into a static magnifier lens, finally into a dynamic focusing lens. Under close inspection, no fewer than 8 surfaces are susceptible to failure by contamination. Go ahead, clean the top lens, as gravity and placement will ensure that it sees the most crud. But if you have a particularly dirty lens, chances are that you have junk on some of the other optical surfaces too...I did. be careful though, my fat-*** Q-tips just cost me 53 bucks (torn ribbon)