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shockwave error message when trying to play online games


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Buffy's Avatar
Buffy Buffy is offline
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29-May-2003, 12:03 PM #1
shockwave error message when trying to play online games
A couple of days ago, I was trying to play games on Neopets, which use Shockwave, but I couldn't play because an error message would come up.

This is the first message:
"Director Player Error - This application requires an Xtra (Flash Movie..) that either does not exist or failed to initialize properly. Please make sure the appropriate Xtras are in the Xtras folder/s."

And then when I click Ok, this error message pops up:
"This Shockwave movie has errors that have caused playback problems. Shockwave is unable to continue."

The error message comes up everytime I try to play Neopets games, and never used to have any problems like this. What does this mean and what should I do?
Buffy's Avatar
Buffy Buffy is offline
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29-May-2003, 02:01 PM #2
Okay, I fixed it. I uninstalled Shockwave and then installed it again and everything's working fine.
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AtreideS AtreideS is offline
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29-May-2003, 07:00 PM #3
Glad to hear you got it working.
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neanderthal neanderthal is offline
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Join Date: Jun 2003
18-Jun-2003, 10:27 AM #4
I am having the same problem...how did you remove shockwave?
AtreideS's Avatar
AtreideS AtreideS is offline
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25-Jun-2003, 08:10 PM #5
Visit this webpage http://www.shockwave.com/sw/help/player_faq.html for instructions of removing ShockWave. It's important that you uninstall it properly before installing it again. Otherwise conflicts may occur.
Good luck.
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stavingar stavingar is offline
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28-Feb-2005, 11:25 AM #6
shockwave
this is helpful too
http://www.macromedia.com/cfusion/knowledgebase/index.cfm?event=view&id=KC.tn_14726&extid=tn_14726&dialogID=23210001&iterat ionID=2&sessionID=963046849e1d$3F$3FN$&stateID=1%200%2023204299&mode=simple
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