[FaytheAyne]

I lost my cd case a while ago and when I try to install my Sims2 cd, it asked for the 20 digit number on the cd case. Like I said, I don't have it. Smart huh? I'm kinda really pissed off at myself and at the game for asking me for a code. It's always about the stupid codes. Why can't things be simple and easy like they used to be? Geezes. I lost the case for the university extension pack too. oops Do you guys think you could help me out without making me go out and spend another 80$ on a new set?

Faythe

[rennings]

okay, so, i have the sims 2 university and blah blah, and it's been freezing my computer several times, i have to restart the computer and everything.. once it even popped up this blue screen saying something about some new hardware that i installed might possibly be corrupted or something, mentioned a file named "win32k.sys" i'm not sure exactly what that means, heh.. but you said earlier that if sims 2 crashes, it means there is not enough RAM or memory or whatever to run the game, therefore it crashes, so let's say that is the situation, what do you recommend doing?

[rennings]

Originally Posted by FaytheAyne

I lost my cd case a while ago and when I try to install my Sims2 cd, it asked for the 20 digit number on the cd case. Like I said, I don't have it. Smart huh? I'm kinda really pissed off at myself and at the game for asking me for a code. It's always about the stupid codes. Why can't things be simple and easy like they used to be? Geezes. I lost the case for the university extension pack too. oops Do you guys think you could help me out without making me go out and spend another 80$ on a new set?

Faythe

you are stupid, because that is not obvious at all, you can't just LOSE *two* cd cases, seriously... uhmm, you illegal download-er! if you really want cd codes/keys.. search it on google.. you bad bad bad liar

[FaytheAyne]

Originally Posted by rennings

you are stupid, because that is not obvious at all, you can't just LOSE *two* cd cases, seriously... uhmm, you illegal download-er! if you really want cd codes/keys.. search it on google.. you bad bad bad liar

Hey listen buddy. I lose almost everything I get. It's either I loan it to someone or something. I suck with computers but anyways, I decided to just go out and buy a new copy, cuz I'm lazy and gran has a few bucks saved just for me. Now I try and play it and it says "A required .DLL file, D3D9.DLL was not found." What the Heck is that??!!! 180$ and I still can't play the damn thing!!!! Stupid motherof a jackle!!! *sigh* *sulk*

Sims2 hates me. I really wanted to play it too. Gosh...it's been 3 torturous months of seeing the cd on my desk and not being able to play it and one torturous day of handing the lady 90$ and going home, installing and unable to play it!!!

[cjcapta]

Originally Posted by Jackiefrost9

You're short on ram. My guess is that once you get past that point then The Sims 2 cannot sotre any more data and therefore it fails. Close out of all programs (this includes antivirus and firewall) and see if it works. Also make sure your system is malware free as those programs are known to take up a lot of memory. You might be able to play if you do that.

Well, I tried it on my Dad's new laptop which is XP. It worked perfectly, but
my Dad had to uninstall it. I bought some more RAM but The Sims 2 still didn't work on ME for some strange reason because I think that's the problem. Also what's malware? What should I do to fix the problem?

[Cenoern]

I recently installed The Sims 2 DVD edition without any errors. However, when I attempt to play The Sims 2, it tells me that there is no CD in the CD-ROM drive, when it is there. The CD is cleaned, scratch-free, and works without problems on another laptop. My Sony DVD drive is able to play movies without issue.

I've been searching for a while now and have not yet found a solution to this problem. Please help! I'm going insane.

[deedledee]

I've read nearly every post concerning the sims 2 university extension pack and iv come to the conclusion there isn't a fool proof way of fixing the problem, my computer has more than enough memory space and the lastest graphics and sound cards, do i just throw the game away , the sims 2 worked perfectly fine on my computer before i installed the extension pack. perhaps if EA took responsibilty for shovelling out dodgy disks then they could recall them all back, give us all a full refund and then once they have spent time and effort on making this extension pack work i do think it would be worth it, to be honest they have never let me down so far expect now and they rushed too much on getting this extension pack out!

[kon]

when i start sims 2, appear an empty message. what must i do

[Azimuth]

Originally Posted by deedledee

I've read nearly every post concerning the sims 2 university extension pack and iv come to the conclusion there isn't a fool proof way of fixing the problem, my computer has more than enough memory space and the lastest graphics and sound cards, do i just throw the game away , the sims 2 worked perfectly fine on my computer before i installed the extension pack. perhaps if EA took responsibilty for shovelling out dodgy disks then they could recall them all back, give us all a full refund and then once they have spent time and effort on making this extension pack work i do think it would be worth it, to be honest they have never let me down so far expect now and they rushed too much on getting this extension pack out!

listen everyone. while i hate playing devil's advocate, i really should point out that i've been running the sims2 expansion pack for weeks now WITHOUT A SINGLE PROBLEM. while i initially had problems with it crashing, upon careful investigation, i discovered that some of my hardware had shifted around inside my case. after putting that to rights, i've been running the game hassle-free. which illustrates my point - those of you having problems running the game are experiencing hardware/os-related software issues. the game is fine - your computer isn't.
and you're not being helpful by simply saying that it doen't work. what does your pc do when you try and run the game?

[deedledee]

Thats fair enough but there is a slight tendancy for the number of non-crashing/freezin extension packs outweighs those that work i pressume. so is it the case we all have hardware problems? If that is the case then why did my sims 2 work fine until i added this extension pack? as far as im concerned my computer is fine, it has the latest software, which in the extension pack booklet tells you you need to run it. so why am i still getting the game load up but freeze or crash?

Just a thought but i assume you purchased your came from your location-south africa, perhaps the uk/europe/us etc editions vary?(thats if they do have different editions) i don't know for sure but its an idea.

[Azimuth]

Originally Posted by deedledee

Thats fair enough but there is a slight tendancy for the number of non-crashing/freezin extension packs outweighs those that work i pressume. so is it the case we all have hardware problems? If that is the case then why did my sims 2 work fine until i added this extension pack? as far as im concerned my computer is fine, it has the latest software, which in the extension pack booklet tells you you need to run it. so why am i still getting the game load up but freeze or crash?

Just a thought but i assume you purchased your came from your location-south africa, perhaps the uk/europe/us etc editions vary?(thats if they do have different editions) i don't know for sure but its an idea.

ok. first off, it's an "expansion pack", not an "extension pack". no offence, since i'm not sure of your location (and language), but i'm a stickler for language usage.
one very important thing to bear in mind, is that many of the users here are using pirate versions of the game and expansion. i'm not going to enter into some sort of moral debate regarding this, but it is something worth remembering. with pirated versions of games come problems.
since you've mentioned the booklet, however, i'm assuming you're using a legal version of the game. now, you're still not providing enough information about the nature of your problem - does the game not load at all? what happens? please describe exactly what happens when you try and run the game.
secondly, have you installed any mods/hacks onto your original sims version? or any stuff (sims, lots, objects) you've downloaded from anywhere besides the official sims 2 site? was your game patched before you installed the expansion pack? apparently, you need to revert to your original installation version of the sims before installing the expansion.
furthermore, please include information about your system:
the processor type (intel or amd) and speed
ram
drive space
windows version
directx version
etc
in fact, go to start>run> and type in dxdiag. wait for it to finish loading, and click the button to save the information. it'll save to a .txt file on your desktop. you can cut and paste your relevant information off there, to make sure everything is 100% accurate.
and as for my location, we get the european version of pc games down here. i'm not sure that's there's any significant difference between different versions, though.
oh, ad it's also worth checking this: uninstall the expansion pack and see if your vanilla sims 2 still works. beyond that, you could have a whole host of possibilities - corrupt game files (this happens easily if, for example, your system is reset without shutting down correctly), corrupt drivers, corrupt directx. you'd be amazed how many things can go wrong with your operating system without you being aware of it.
beyond that, you may be running it with the bare minimum of ram, perhaps something is eating up ram in the background. windows might be running out of space for its pagefile. who knows?
please supply more information. i guarantee you, your problem is fixable.

[Jackiefrost9]

Originally Posted by Azimuth

ok. first off, it's an "expansion pack", not an "extension pack". no offence, since i'm not sure of your location (and language), but i'm a stickler for language usage.
one very important thing to bear in mind, is that many of the users here are using pirate versions of the game and expansion. i'm not going to enter into some sort of moral debate regarding this, but it is something worth remembering. with pirated versions of games come problems.
since you've mentioned the booklet, however, i'm assuming you're using a legal version of the game. now, you're still not providing enough information about the nature of your problem - does the game not load at all? what happens? please describe exactly what happens when you try and run the game.
secondly, have you installed any mods/hacks onto your original sims version? or any stuff (sims, lots, objects) you've downloaded from anywhere besides the official sims 2 site? was your game patched before you installed the expansion pack? apparently, you need to revert to your original installation version of the sims before installing the expansion.
furthermore, please include information about your system:
the processor type (intel or amd) and speed
ram
drive space
windows version
directx version
etc
in fact, go to start>run> and type in dxdiag. wait for it to finish loading, and click the button to save the information. it'll save to a .txt file on your desktop. you can cut and paste your relevant information off there, to make sure everything is 100% accurate.
and as for my location, we get the european version of pc games down here. i'm not sure that's there's any significant difference between different versions, though.
oh, ad it's also worth checking this: uninstall the expansion pack and see if your vanilla sims 2 still works. beyond that, you could have a whole host of possibilities - corrupt game files (this happens easily if, for example, your system is reset without shutting down correctly), corrupt drivers, corrupt directx. you'd be amazed how many things can go wrong with your operating system without you being aware of it.
beyond that, you may be running it with the bare minimum of ram, perhaps something is eating up ram in the background. windows might be running out of space for its pagefile. who knows?
please supply more information. i guarantee you, your problem is fixable.

*tear* that last part was beautiful...

Originally Posted by cjcapta

Well, I tried it on my Dad's new laptop which is XP. It worked perfectly, but
my Dad had to uninstall it. I bought some more RAM but The Sims 2 still didn't work on ME for some strange reason because I think that's the problem. Also what's malware? What should I do to fix the problem?

What RAM did you buy? Are you sure your computer is recognizing it? How much do you now have? What's your dad's laptop's specs? Malware is the big category that viruses, adware, spyware, ect go in. Have your antivirus updated, you can download and run ad-aware:
http://www.lavasoftusa.com/support/download/
and Microsoft Antispyware:
http://www.microsoft.com/downloads/d...n&Hash=VLQ45QB
These will clear up a lot of malware on your computer, if there is any.

[Melajoe]

I am new here but I am having an extremely annoying problem with The Sims 2. I bought the game back in September the first day it was out and had no dramas with it at all. I also bought University when it came out and was able to play it for about two weeks without any major problems, but all of a sudden it would crash whenever I tried to open a particular lot. I moved the family to another lot and thought that would fix it but after a couple of days I was getting crashes doing other things - playing once inside a house (any house - in a university lot or in a normal neighbourhood lot), in build mode, in buy mode, upon saving or exiting a game, even when the game was sitting there paused. It seems to be completely random - I can get anywhere from 2 minutes to 6 hours of playing time before the game crashes with the message "The application has crashed. The application will now terminate."

I have read lots of the advice that is floating around out there and so far nothing has seemed to help. When I play, I always disable all background programs and unecessary processes, and I have updated drivers for my graphics card and the (groan) on-board audio. I have tried turning down all my audio and graphics accelerations, and tried running the game -w and -nosound and still get frequent crashes. I thought perhaps the computer was overheating so I took my computer back to the store for the tech guys to check it out - they said it was fine and all the fans were working properly. I should point out here that I only bought this computer (six months ago) because my old one was a couple of years old and was not up to standard for The Sims 2. I have tried uninstalling the game (yes, completely, with all that that entails) and re-installing, with no luck. I have also wiped EVERYTHING from my computer and started fresh again, with no luck.

At the moment I am thinking of running memtest (should get a chance to do that tonight) and I have been thinking that maybe updating my BIOS would help, but I don't really know what else I can try. I would almost be tempted to think I had bad cd's to begin with but the same game plays fine on our other computer (which is much, much older than the one I am having problems with).

Does anyone have any suggestions or ideas that might help?

(Edit)
Hmm... just ran memtest and came up with 162 errors within about half an hour. Bad memory anyone? Has anybody here used memtest before? How reliable is it?

[Jackiefrost9]

memtest is pretty reliable, I've used it (well I sort of got sick of it after half an hour) and it has reported no errors. Don't update your BIOS. It can cause a lot of things to go wrong and I don't think it will solve your problem. What are your system's specs? Be sure to go all out on your memory. If you don't know specifics then provide us with a manufacture and model number. You can use everest home edition to find out a lot about your computer:
http://www.lavalys.com/products/down...ng=en&pageid=3

[Melajoe]

I wasn't really keen on touching the BIOS - the only thing that made me think I might need to update it was the fact that after one of my crashes the error report said something about the BIOS version not matching the specifications on the processor, or something like that. Plus I have read a couple of posts where people said it helped them. But like I said, I wasn't really that keen on it - I knew it would be bad if I messed it up.

I think my problem is more likely to be memory, especially after running memtest. My computer is still under warranty so I have booked it in to get looked at tomorrow. Hopefully they will fix it AND it won't cost me anything.

Here a couple of things that I *do* know about my computer. It is an Acer Aspire T310 but to be more specific...

Intel Pentium 4, 3GHz
Microsoft Windows XP Home Edition (SP1)
512 MB PC2700 DDR SDRAM
RADEON 9200 SERIES (128 MB)
DirectX 9.0c