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Common Sims 2 Problems


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Eskimo Boy's Avatar
Junior Member with 4 posts.
 
Join Date: Dec 2004
Experience: Advanced
21-Dec-2004, 11:58 PM #106
I got Sims 2 to work, its playable I guess, anyway the problem was that for some reason my graphic card was disabled, so I had to enable it again. Well thanks for trying to help.
Fatbirdie502's Avatar
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Join Date: Dec 2004
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22-Dec-2004, 11:26 PM #107
Question another sims problem
i have a sim that is frozen. she is at an age transition,adult to elder. i think several things happened at once. she was going to answer the phone and age transition at the same time and thats when this started happening. the age transition task keeps poping up... i have tried turning the aging off and on and turning the game off and on and nothing has worked
anyway, she is just standing there blinking and her bars are slowly going down everyone else in the house is fine
ive never had any other problems with the video card or anything like this
i dont want to delete this sim because she is the mayor and that was alot of work. any ideas???
CoasterFreak's Avatar
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23-Dec-2004, 10:02 AM #108
Quote:
Originally Posted by TheSims2.com
Question
The Sim is stuck and won't respond.


Answer
If your Sim is stuck or will no longer respond to the actions you choose for them, you can resolve the issue by following the directions below:

Go to the neighborhood screen.
Click on the "Families" button at the lower left.
Click on the "Move Families" button.
Click on the house with the stuck Sim. When it asks if you are sure if you want to move the Family, choose Yes.
Now, click on the family in the Family Bin.
Click on their house to move them back in.
When it asks if you are sure you want to move them in, choose Yes.
You will need to re-purchase furniture and objects, but your Sim will no longer be stuck or unresponsive.
That is a help topic from Maxis Support via thesims2.com Please ensure that is your problem before you decide to perform that as you owuld have to repurchase all your household objects.
heyfoureyes's Avatar
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Location: Madison, WI
Experience: Intermediate
23-Dec-2004, 06:02 PM #109
Question globalcatbin.bundle.package file error ?
Hey all -- I bought the SIMS 2 yesterday out of my SMALL bank account, and have been quite disappointed.

I repeatedly get the following message: "A problem occurred when trying to transfer the file TSData\Res\Catalog\Bins\globalcatbin.bundle.package from the media. Do you want to retry to copy the file, or cancel the installation? " Of course, upon retrying nothing happens -- just the same message repeats.

I believe that my CD ROM speed is not too slow to handle this, and I've tried every single possible troubleshooting measure suggested by EA (updating drivers, etc.)

Could anyone look over my specs and let me know if I have everything I need -- and make suggestions for improvements, if possible?

Any help would be greatly appreciated. Thanks.



Some system info from dxdiag:

------------------
System Information
------------------

Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Language: English (Regional Setting: English)
System Manufacturer: HP Pavilion 061
System Model: PJ509AA-ABA A720N
BIOS: Rev. 3.11
Processor: AMD Athlon(tm) XP 3200+, MMX, 3DNow, ~2.2GHz
Memory: 448MB RAM
Page File: 266MB used, 790MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: VIA/S3G UniChrome IGP
Manufacturer: VIA/S3G
Chip type: VIA/S3G UniChrome IGP
DAC type: Internal
Device Key: Enum\PCI\VEN_1106&DEV_7205&SUBSYS_81181043&REV_01
Display Memory: 64.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: hp f1503 Flat Panel Monitor

-----------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 177.0 GB
Total Space: 184.8 GB
File System: NTFS
Model: ST3200822A

Drive: D:
Free Space: 0.8 GB
Total Space: 5.9 GB
File System: FAT32
Model: ST3200822A

Drive: E:
Model: PHILIPS DVD8421
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/4/2004 13:00:00, 49536 bytes

Drive: F:
Model: SAMSUNG CD-ROM SC-148A
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/4/2004 13:00:00, 49536 bytes
CoasterFreak's Avatar
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23-Dec-2004, 08:36 PM #110
Straight from TheSims2 website:
Quote:
Originally Posted by TheSims2.com
Question


What can be done about the transfer or disk error during installation?
Answer


This is due to the cd-rom or DVD speed dipping below acceptable reading levels for the Install Shield software to read accurately.

*
Check to see if there are any scratches, fingerprints, or marks of any kind on the disk surface. Something even as small as a piece of hair or a very light scratch can cause this error. If you find any fingerprints or debris try cleaning the CD or DVD with a soft cotton cloth.

*
If you do not find any scratches, fingerprints, or marks of any kind on your CD, try renaming the InstallShield folder:
1.
Double-click on the My Computer icon.
2.
Double-Click on the C:
3.
Double-Click on Program Files then on Common Files.
4.
Right-Click on the InstallShield folder.
5.
Select Rename.
6.
Rename it to InstallShieldOld.
7.
Start the installation again to reinstall the InstallShield components with the newest version.

*
If the above does not work, click on the link for CD/DVD troubleshooting steps:
o
Click here for instructions of CD-Rom troubleshooting.

*
Also, if you have any virus protection programs like Norton or McAfee, temporarily disable them by right clicking on the icon in your system tray in the lower right corner of the desktop and selecting "Disable" or "Exit". Also be sure to end all background programs before attempting installation.
o
Click here for instructions on ending your background tasks.

*
If you have XP,2000 try running the installation for the game using the Program Compatibility Wizard.
o
Click here for instructions on using Compatibility Mode.

*
If the previous steps did not work, and you have 6GB of harddrive space available, you can try copying the disk files to your harddrive and installing without the CDs. Make sure to follow the steps below exactly as they read, or else the install may not work.

1.
On your desktop, double-click My Computer.
2.
Double-click the local or network drive on which you want to create a new folder.
3.
On the File menu, point to New, and then click Folder.
4.
Type a name for the new folder, and then press ENTER. For example, type Gametemp.
5.
Insert the game CD into your CD-ROM or DVD-ROM drive. Hold down SHIFT as you insert the CD to prevent Setup from starting automatically.
6.
In My Computer, right-click the CD-ROM or DVD-ROM drive, and then click Explore.
7.
On the Edit menu, click Select All.
8.
On the Edit menu, click Copy.
9.
Right-click the folder that you created in step 3, and then click Paste.
o
Repeat steps 5 through 9 for each of the CD's. If you get a message asking to overwrite files, click yes.
o
If you have the DVD version all you have is one DVD so continue to step 10.
10.
When all the files have been copied to the new folder, quit all other programs that are running, and then double-click Autorun.exe in the folder that you created in step 3 to start Windows Installer and Setup.
11.
Follow the on-screen instructions to complete the game installation.
12.
To save disk space, you can delete the "Gametemp" folders after the installation has completed.

* If you cannot copy the cd contents to your hard drive or get the same error message when installing the game on another computer, then there is a possibility of the discs being defective. If the store that you purchased the game from will not allow you to exchange the game for another copy, we can help you obtain another new copy of the game. Please send the following to EA Customer Warranty:
o Click here for information on our warranty information.

Last edited by thugedout : 24-Dec-2004 02:52 PM.
heyfoureyes's Avatar
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24-Dec-2004, 08:28 AM #111
Already tried all that troubleshooting
Hey thuged out --

Thanks for trying to help. I already tried all of those suggestions from the EA site before posting my question. I even went and got a new copy of SIMS 2 to see if that was the problem -- and had the exact same problem with my new CD.

So -- I'm right in assuming I'm meeting the minimum requirements, right? What I don't get is why my CD speed would dip so low. Do you have any insight about that? Is there a way I can make sure its optimized?

Also, I did try to copy all CD info to my own hard drive. Yet, when installing, I get the same error message -- despite the fact that the file in question IS on my computer. ???? Does anyone know how to do an installation 'by hand'?

*sigh* GRRr.
heyfoureyes's Avatar
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24-Dec-2004, 02:15 PM #112
Hey -- I just got the SIMS 2 to work by putting the CD's into my dvd writer/cd writer slot instead of my cd-rom slot. Yay!

Is it possible that these slots are misslabeled, or is the writer just fast enough?

This is so happy.
heyfoureyes's Avatar
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24-Dec-2004, 08:51 PM #113
Update -- now when I start the game, it 'stops' at 'loading pleasantville,' and does not run. Hmm. . .should this take all day?

Is this potentially a graphics card problem? (i have some SG3/VIA kinda thing). Or is it the RAM -- I have about 448m ram.
Absurd's Avatar
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25-Dec-2004, 12:25 PM #114
hey,

have install sims and it all runs fine up until a get onto either 'pleasentville' or 'strangetown' or any of the options because the colours turn red and black and doesnt load properly. Is this something to do with Ramdeon?

thanks
CoasterFreak's Avatar
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25-Dec-2004, 01:14 PM #115
Quote:
Originally Posted by heyfoureyes
Update -- now when I start the game, it 'stops' at 'loading pleasantville,' and does not run. Hmm. . .should this take all day?

Is this potentially a graphics card problem? (i have some SG3/VIA kinda thing). Or is it the RAM -- I have about 448m ram.
It may be video. In fact, it probably most likely is video.
CoasterFreak's Avatar
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25-Dec-2004, 01:16 PM #116
Quote:
Originally Posted by Absurd
hey,

have install sims and it all runs fine up until a get onto either 'pleasentville' or 'strangetown' or any of the options because the colours turn red and black and doesnt load properly. Is this something to do with Ramdeon?

thanks
What's Ramdeon? Do you mean Radeon? It's most likely a video card and directX error.

BTW: EJ (me) is taking a break today. If you post a question, I'll try and get back to you later on. Have a happy holiday.
Merry Christmas, Feliz Navidad, Happy Kwanazaa, Happy Chanukah (spelling), and everything else there is.
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cheese's Avatar
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25-Dec-2004, 01:35 PM #117
Hey thudgedout,

Since your the master of sims 2....this one girl got it for christmas but she says it just randomly freezes - Thats all info i could get today..got any ideas for now?

Im gunna find out her video (probably onboard) and ram.
colai888d's Avatar
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26-Dec-2004, 03:20 PM #118
Merry christmas everyone, I just installed the sim 2 game, but the problem is I cant open the disk it says " insert the correct CD-ROM, select ok and restart application" ive tried doing this but to no avail, please help me, thanks
Absurd's Avatar
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26-Dec-2004, 04:06 PM #119
Quote:
Originally Posted by thugedout
What's Ramdeon? Do you mean Radeon? It's most likely a video card and directX error.

yup thats what i meant, exuse my typing skills. thanks.

Happy Holidays
Gudrun's Avatar
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26-Dec-2004, 04:20 PM #120
Hi..I cant do anything about Sims 2...:S when I have innstalled every thing than this Directx 9.0c comes up, if you have ever noticed, but I dont understand this that comes up about that I need direcX and some other things... When I already have DirectX.. Can you give me an advice???


P.S. Im from Iceland And am not the best in English:P
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