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Sims 3 - No supported graphics card error

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lanaerin's Avatar
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Join Date: Jun 2009
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28-Jun-2009, 09:04 PM #16
I've installed the game on 3 other computers in my house. It works on 1 out of 4 total computers. >.< The computer it works on doesn't meet the requirements by a long shot.
Cleric's Avatar
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29-Jun-2009, 11:35 AM #17
Ha, well that is usually the way things work out, isn't it? After doing some snooping around on the official EA site I found a few forum postings about this error from other users who are experiencing it, but no replies from either fellow players or EA yet. Looks like EA still has not cracked the code on this one.
lanaerin's Avatar
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30-Jun-2009, 12:49 AM #18
I doubt they will. My ticket has been sitting in -unresolved- status for 2 days now. When I call they tell me it was in the wrong queue. And of course, when they change the queue, it starts the 24 hour wait period over. Their last response to my ticket told me to restart my computer. Bleh.
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30-Jun-2009, 01:31 AM #19
If you haven't done so, you could try a different NVidia driver. Many driver updates for ATI and NVidia drivers are solely for the purpose of solving problems with sometimes a single game, sometimes a few games.

It could be that if you have the latest driver that something changed that makes the game not like it any more since the driver would have been released after the game was. So you might just try an archived driver to see what happens.
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Cleric's Avatar
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03-Jul-2009, 10:25 AM #20
Yeah, archived drivers don't seem to be working either. I went back to 182.06 and did every driver update from there to current, 186.18. I could have gone back further I suppose, but I believe that all of those driver packages were out before The Sims 3 with the exception of the most recent update, so I saw no point. Good thinking, though, it did seem like it should have worked. But computers like to constantly throw the user curve balls, so no cigar on this one.
Hell Raiser's Avatar
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04-Jul-2009, 05:33 AM #21
They will fix it in time, I bought Fahenheit like 6 monhs ago ago and it didn't work on xp64, and I searched for a way to fix it but there was none. Yesterday I tried again and had a quick look on the net and there was a new patch. I'm sure they will fix it :P just might take a really long time.
silence8's Avatar
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26-Jul-2009, 09:40 AM #22
Temporary Solution!!
I also had the same problem and pulled half my hair out in frustration from finging the solution! A couple of days ago, i found dis temporary solution on the sims 3 website's own forum. Apparently, a 4:3 monitor will do the trick!If you're using a 16:9 monitor, you might wanna consider forking out cash for a new monitor (like i did), or just wait for d patch.No guarantees dat dis will work, though, so follow at your own risk.
Cleric's Avatar
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27-Jul-2009, 10:49 AM #23
Well, I am using a 16:9 monitor, and that is a solution I never really thought to try. Switching aspect ratios could fix it, and I have an old LCD 4:3 that I can hook up and I'll report back on whether it works or not.
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