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DirectX 11 not updating correctly?


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happyhart happyhart is offline
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15-Mar-2010, 12:59 AM #1
Question DirectX 11 not updating correctly?
Hi Guys,

I'm new here and spend the past few hours noticing that a lot of people are having problems with Direct X and NVIDIA cards. Me too! I started digging through some files (trying some suggested fixes, etc.), and noticed a weird thing.

Okay, background first. I had to buy a new computer a few months ago and had to accept the dreaded Vista-thing. It worked okay, so I couldn't complain too much. I am not a big gamer, so did not invest in a huge "gaming" computer. But I like to occasionally play Civilization or Bejewelled - and my kinds like to play Sims 2 and 3 - all games that require Direct X. All the games worked just fine with the GeForce 9100 videocard I have, up until a few weeks ago (when I recently found out the Direct X 11 came uninvited in an automatic update from MS). Now the games will play fine for about 10 minutes, and then all of a sudden slow down to commencement-speech-speed. Not just the game - my whole system will need to be rebooted. I re-installed games, updated drivers, cleaned out everything I could, even increased my virtual memory, to no avail.

Then for kicks, I looked at my NVIDIA Control Panel. It shows that I have Direct X 10. Could that cause a problem? Is there a way to "update" that? Or is my video card just not compatible with DX 11?

Sorry about the long post . Thanks in advance for any possible help.
Here are copies of my DirectX Diagnostic and the NVIDIA Control Panel (I had to cut it short - ran out of space, so only the parts up to the display devices are in):

DirectX:

------------------
System Information
------------------
Time of this report: 3/14/2010, 23:37:18
Machine name: DALENE-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.091208-0542)
Language: Afrikaans (Regional Setting: Afrikaans)
System Manufacturer: HP-Pavilion
System Model: NY463AA-ABA p6130f
BIOS: BIOS Date: 04/28/09 15:27:38 Ver: 5.11
Processor: AMD Phenom(tm) 9750 Quad-Core Processor (4 CPUs), ~2.4GHz
Memory: 7934MB RAM
Page File: 3177MB used, 20987MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 9100
Manufacturer: NVIDIA
Chip type: GeForce 9100
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0847&SUBSYS_2A81103C&REV_A2
Display Memory: 3821 MB
Dedicated Memory: 239 MB
Shared Memory: 3582 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 8.16.0011.8780 (English)
DDI Version: 10
BGRA Supported: Yes
Driver Attributes: Final Retail
Driver Date/Size: 10/30/2009 20:01:10, 9487976 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4B07-11CF-C051-8A0A1DC2C535}
Vendor ID: 0x10DE
Device ID: 0x0847
SubSys ID: 0x2A81103C
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

NVIDIA System Information report created on: 03/14/2010 23:45:56
System name: DALENE-PC

[Display]
Processor: AMD Phenom(tm) 9750 Quad-Core Processor (2400 MHz)
Operating System: Windows Vista (TM) Home Premium, 64-bit (Service Pack 2)
DirectX version: 10.0
GPU processor: GeForce 9100
Driver version: 187.80
Stream processors: 8
Core clock: 500 MHz
Shader clock: 1200 MHz
Memory clock: 400 MHz (800 MHz data rate)
Memory interface: 128-bit
Total available graphics memory: 3838 MB
Dedicated video memory: 256 MB
System video memory: 0 MB
Shared system memory: 3582 MB
Video BIOS version: 62.77.2F.00.06
IRQ: 23
Bus: FPCI

[Components]

nvCplUIR.dll 2.5.398.18 NVIDIA Control Panel
nvCpl.cpl 2.5.398.18 NVIDIA Control Panel Applet
nvExpBar.dll 1.5.700.35 NVIDIA Control Panel
nvCplUI.exe 2.5.398.18 NVIDIA Control Panel
nvViTvSR.dll 8.16.11.8780 NVIDIA Video and TV Server
nvViTvS.dll 8.16.11.8780 NVIDIA Video and TV Server
NvSataConnection.exe Unavailable Unavailable
nvraidservice.exe 10.3.0.42 NVIDIA® NVRAID
NvRaidServer.dll 10.3.0.42 NVIDIA® NVRAID
nvDispSR.dll 8.16.11.8780 NVIDIA Display Server
NVMCTRAY.DLL 8.16.11.8780 NVIDIA Media Center Library
nvDispS.dll 8.16.11.8780 NVIDIA Display Server
NVCPL.DLL 8.16.11.8780 NVIDIA Compatible Windows7 Display driver, Version 187.80
NVCUDA.DLL 8.16.11.8780 NVIDIA CUDA 2.2 driver
nvGameSR.dll 8.16.11.8780 NVIDIA 3D Settings Server
nvGameS.dll 8.16.11.8780 NVIDIA 3D Settings Server
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Syst3mSh0ck Syst3mSh0ck is offline
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15-Mar-2010, 06:43 AM #2
Try downloading the DirectX February 2010 Redist and install it, see if it helps. If not then go to the Control Panel and uninstall the NVIDIA video drivers and reboot, make sure you press F8 before the loading screen comes up and select Safe Mode, once you've gotten to the desktop in Safe Mode run this program Driver Sweeper and clean the remainding video driver files and reboot, now install the latest NVIDIA ForceWare drivers. If none of this fixes it or you need further assistance don't hesitate to ask!
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happyhart happyhart is offline
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15-Mar-2010, 12:12 PM #3
Thanks so much for your help. I think I messed up somewhere, because:
1) I still have the same problem, in that the graphics in games just hit molasses after about 5 minutes of play;

and 2) I now have new problems - whenever I reboot my computer, I get a message that Windows will be so kind as to help me install driver software (I re-installed the NVIDIA drivers as directed), and somehow I lost my wired internet connection. I have always connected to my cable modem/router with a wire instead of wirelessly (I find the connection more stable), but have no idea what happened to that.

I think I am less computer literate than I thought I was
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Syst3mSh0ck Syst3mSh0ck is offline
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16-Mar-2010, 08:03 PM #4
Sounds like your installation of Windows is borked! You could try fixing it but if you don't know what your doing then I suggest you get a friend to help you reinstall Windows.
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happyhart happyhart is offline
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19-Mar-2010, 04:49 PM #5
I think you were right. I gave up the fight and just upgraded to Windows 7 - problem solved. Everything seems to be working fine now. Thanks for your help!
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20-Mar-2010, 10:02 AM #6
Awesome, glad you got it working properly
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