Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

General Security General Security
Search Search
Search for:
Tech Support Guy > > >

Unable to remove AVG Free


(!)

cycler's Avatar
cycler cycler is offline
Computer Specs
Member with 496 posts.
THREAD STARTER
 
Join Date: Jun 2006
Location: New York City
Experience: Intermediate
15-Aug-2012, 05:40 PM #1
Unable to remove AVG Free
Windows XP SP3 on a PC
Yesterday I removed AVG Free using Revo Uninstaller but I had to do a System Restore today and when I used my add/delete programs, even though it shows the AVG as there when I click remove nothing happens.
When I click the uninstall button in my Start list nothing happens.
I've had Revo working for about 30 minutes and it is also unable to get the uninstaller to work.

So - did I remove it or not? I want to know for certain because I am now using Avast and I don't want both of them working.

Is there a way to de-activate AVG if I'm unable to remove it?

Thanks!
etaf's Avatar
etaf   (Wayne) etaf is online now
Computer Specs
Moderator with 51,611 posts.
 
Join Date: Oct 2003
Location: Surrey, UK
15-Aug-2012, 05:41 PM #2
cycler's Avatar
cycler cycler is offline
Computer Specs
Member with 496 posts.
THREAD STARTER
 
Join Date: Jun 2006
Location: New York City
Experience: Intermediate
15-Aug-2012, 08:37 PM #3
That did not work! When it re-started it had that message that it wasn't letting my PC start so I had to use System Restore to get it to re-start.
What else is there?
etaf's Avatar
etaf   (Wayne) etaf is online now
Computer Specs
Moderator with 51,611 posts.
 
Join Date: Oct 2003
Location: Surrey, UK
16-Aug-2012, 05:31 AM #4
Quote:
That did not work! When it re-started it had that message that it wasn't letting my PC start so I had to use System Restore to get it to re-start.
strange

hopefully someone else will have some suggestions - I'm afraid i dont
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 96,570 posts.
 
Join Date: Aug 2003
16-Aug-2012, 10:56 AM #5
Quote:
Originally Posted by cycler View Post
That did not work! When it re-started it had that message that it wasn't letting my PC start so I had to use System Restore to get it to re-start.
What else is there?
How did you use system restore if it wouldn't sart?
cycler's Avatar
cycler cycler is offline
Computer Specs
Member with 496 posts.
THREAD STARTER
 
Join Date: Jun 2006
Location: New York City
Experience: Intermediate
16-Aug-2012, 01:01 PM #6
In Safe Mode. And today the same thing happened - I got the same thing and the only way that I was able to get online was to use System Restore.
flavallee's Avatar
flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
Computer Specs
Trusted Advisor with 56,995 posts.
 
Join Date: May 2002
Location: Hillsborough county, Florida
Experience: Advanced
16-Aug-2012, 01:25 PM #7
If you need to keep using System Restore for that computer to work, it has some serious issues.

Since it's unknown to us what you install and use in that computer and how you use it, a hard drive format and "clean" reinstall of Windows XP SP3 and getting a fresh start may be your best option.

---------------------------------------------------------
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 96,570 posts.
 
Join Date: Aug 2003
16-Aug-2012, 01:41 PM #8
Quote:
Originally Posted by cycler View Post
In Safe Mode. And today the same thing happened - I got the same thing and the only way that I was able to get online was to use System Restore.
Well if it started in safe mode then saying that it wouldn't start was incorrect.
cycler's Avatar
cycler cycler is offline
Computer Specs
Member with 496 posts.
THREAD STARTER
 
Join Date: Jun 2006
Location: New York City
Experience: Intermediate
16-Aug-2012, 03:32 PM #9
Yes - I've got an appointment for someone to check it out. I don't think that I'd be able to do it properly.
Is there a way for me to provide you a scan of everything that is on the PC? This all began when I wanted to uninstall AVG.
cycler's Avatar
cycler cycler is offline
Computer Specs
Member with 496 posts.
THREAD STARTER
 
Join Date: Jun 2006
Location: New York City
Experience: Intermediate
16-Aug-2012, 03:34 PM #10
Quote:
Originally Posted by Cookiegal View Post
Well if it started in safe mode then saying that it wouldn't start was incorrect.
You are right - I didn't phrase that accurately.
bunbarian's Avatar
bunbarian   (Phil) bunbarian is offline
Computer Specs
Member with 39 posts.
 
Join Date: Aug 2012
Location: Bunbury Western Australia
Experience: Intermediate
21-Aug-2012, 03:25 AM #11
I had the same problem with AVG and used Revo muninstaller to remove it. I still get messages to say my free edition of AVG has expired and I need to pay for it to continue to protect my PC but I did remove it.
etaf's Avatar
etaf   (Wayne) etaf is online now
Computer Specs
Moderator with 51,611 posts.
 
Join Date: Oct 2003
Location: Surrey, UK
21-Aug-2012, 05:10 AM #12
Quote:
I still get messages to say my free edition of AVG has expired and I need to pay for it to continue to protect my PC but I did remove it.
AVG Removal Tools
http://www.avg.com/gb-en/utilities
cycler's Avatar
cycler cycler is offline
Computer Specs
Member with 496 posts.
THREAD STARTER
 
Join Date: Jun 2006
Location: New York City
Experience: Intermediate
21-Aug-2012, 03:53 PM #13
I did use Revo and the uninstaller that was mentioned in this post but it still is in my add/delete programs even though the program isn't there.
HUGHJ's Avatar
HUGHJ HUGHJ is offline HUGHJ has a Profile Picture
Computer Specs
Member with 20 posts.
 
Join Date: Aug 2012
Experience: Intermediate
21-Aug-2012, 08:42 PM #14
Cycler

Try this from Microsoft - http://support.microsoft.com/kb/314481

If this solution doesn't work for you.. a clean installed of XP SP3 is the only option left.

Gotta love technology!
cycler's Avatar
cycler cycler is offline
Computer Specs
Member with 496 posts.
THREAD STARTER
 
Join Date: Jun 2006
Location: New York City
Experience: Intermediate
21-Aug-2012, 10:50 PM #15
Quote:
Originally Posted by HUGHJ

Gotta love technology!
True!

Last edited by Cookiegal; 22-Aug-2012 at 12:04 PM.. Reason: To fix quote tags
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑