[Tuirenn]

Hi all, please please please, can somebody help?

I've been trying to sort out this problem for the last nine hours, but with no success...

Each time I turn on my computer, I receive an error message "Windows Explorer has stopped working. Windows is checking for a solution." There is no code with it. Windows Explorer will then restart immediately and within 2 or 3 seconds will immediately go back to the error message again and go back through the cycle. This will happen for up to ten minutes solidly before the desktop icons and bottom page Start and Menu Bar vanish completely leaving only my desktop background visible.

While it stops and restarts I cannot access any of my programmes nor get into Control Panel to see if a new programme has been installed. I've only managed to get onto Internet Explorer now because I managed to beat the first error window the last time I rebooted.

In my previous rebott I have run AVG, Spybot Search & Destroy, McAfee and Windows scans for viruses etc. These produced lots of spyware cookies and adware cookies which are now removed, and also two Trojan Horses - Trojan.wimad.a programmes.

Although I've quarantined these programmes and removed the bad cookies the problem is still occurring.

I do not know if this helps at all, but the usual windows shield (bottom right hand corner where the clock is) is duplicated with one flashing to a blue shield with exclamation mark continuously. While the Windows Explorer keeps rebooting there will occasionally be a bubble appearing from the flashing shield which seems full of gobbledygook. When I wave the cursor over that shield there is no explanation like there is over the windows shield - so I think this may be one of the causes for the issue.

Also, on two occasions the Internet Explorer has launched itself automatically and opened on a web page selling spyware protection. I've not done anything with this page other than close it.

Can anybody help me? I really need to get an email sent off from my Outlook for work, but cannot access it while this is going on...

Thank you,

A Computer Illiterate, Tuirenn.