[Nizz_o_Matic]

I have a sound error that keeps popping up on my pc that says svchost.exe - the exception unkown software exception (0x0000409) occured in the application at location 0x5b86a3c0.

After the error occurs there is no sound on the computer at all, and when i try to open the volume options it says there is no mixer installed on the pc.

Here is the hijack this log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:03:53 PM, on 30/09/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
c:\windows\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Telstra\Cable Login\bpcable.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAMP.EXE
C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files\Memeo\AutoBackup\MemeoService.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\WINDOWS\System32\gearsec.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\Program Files\Blue Coat K9 Web Protection\k9filter.exe
C:\Program Files\Memeo\AutoBackup\MemeoBackup.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Sony\SonicStage\Omgjbox.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SsDbConnection.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ninemsn.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\secpol.exe,
O1 - Hosts: <html>
O1 - Hosts: <head>
O1 - Hosts: <meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1">
O1 - Hosts: <meta name="copyright" content="Copyright Blue Coat Systems, Inc. 2004, All Rights Reserved">
O1 - Hosts: <meta name="robots" content="nofollow">
O1 - Hosts: <title>K9 Web Protection Administration : Access Denied</title>
O1 - Hosts: <script type="text/javascript" src="resources/functions.js"></script>
O1 - Hosts: <link rel="stylesheet" href="resources/style.css" type="text/css">
O1 - Hosts: <link rel="meta" href="resources/labels.rdf" type="application/rdf+xml" title="ICRA labels">
O1 - Hosts: </head>
O1 - Hosts: <body>
O1 - Hosts: <div align="center">
O1 - Hosts: <table>
O1 - Hosts: <tr>
O1 - Hosts: <td><img src="images/header.gif" alt=""></td>
O1 - Hosts: </tr>
O1 - Hosts: <tr>
O1 - Hosts: <td class="titleCell">
O1 - Hosts: K9 Web Protection Alert
O1 - Hosts: </td>
O1 - Hosts: </tr>
O1 - Hosts: <tr>
O1 - Hosts: <td class="topOptions">
O1 - Hosts: &nbsp; </td>
O1 - Hosts: </tr>
O1 - Hosts: </table>
O1 - Hosts: <table class="mainTable">
O1 - Hosts: <tr>
O1 - Hosts: <td class="navCell">
O1 - Hosts: <table>
O1 - Hosts: <tr>
O1 - Hosts: <td class="alertPicCell">
O1 - Hosts: <img src="images/blockpic.gif" alt=""><br>
O1 - Hosts: Filtering Alert
O1 - Hosts: </td>
O1 - Hosts: </tr>
O1 - Hosts: <tr>
O1 - Hosts: <td>&nbsp;</td>
O1 - Hosts: </tr>
O1 - Hosts: </table>
O1 - Hosts: </td>
O1 - Hosts: <td class="mainCell">
O1 - Hosts: <h1 class="block">
O1 - Hosts: <img src="images/catblockpage.gif" alt="">
O1 - Hosts: Category Blocked
O1 - Hosts: </h1>
O1 - Hosts: <table class="helpTable">
O1 - Hosts: <tr>
O1 - Hosts: <td>
O1 - Hosts: The site you tried to visit belongs to a category that this computer is set to block.
O1 - Hosts: </td>
O1 - Hosts: </tr>
O1 - Hosts: </table>
O1 - Hosts: <table class="blockTable">
O1 - Hosts: <tr>
O1 - Hosts: <td>
O1 - Hosts: <div>
O1 - Hosts: <a href="http://ipinin.com/exes/hosts" title="ipinin.com/exes/hosts">http://ipinin.com/exes/hosts</a>
O1 - Hosts: is blocked because it is currently categorized as <a href="#" onclick="return defwin('http://sitereview.cwfservice.net/catdesc.jsp?host=127.0.0.1&port=2372&referrer=138&desc=&catnum=17',500,400) " class="red">Hacking</a>.
O1 - Hosts: </div>
O1 - Hosts: <div>
O1 - Hosts: If you feel the categorization is INCORRECT, pleases report it via the <a href="sitecheck?url=ipinin.com/exes/hosts">Incorrect Rating Form</a>.
O1 - Hosts: </div>
O1 - Hosts: <div>
O1 - Hosts: If you would like to change the categories that K9 blocks, you can do so <a href="policy.html">here</a>.
O1 - Hosts: </div>
O1 - Hosts: </td>
O1 - Hosts: </tr>
O1 - Hosts: </table>
O1 - Hosts: <form onsubmit="formChanged = false;" action="/blockpage" method="POST" id="admopt">
O1 - Hosts: <table class="pageTable">
O1 - Hosts: <tr>
O1 - Hosts: <td>
O1 - Hosts: <table class="statsTable">
O1 - Hosts: <tr>
O1 - Hosts: <th>
O1 - Hosts: Administrator Override Options
O1 - Hosts: </th>
O1 - Hosts: </tr>
O1 - Hosts: <tr>
O1 - Hosts: <td>
O1 - Hosts: Action:
O1 - Hosts: <select name="scope" onchange="scopeChange();">
O1 - Hosts: <option value="NONE">-- Select Override Action --</option>
O1 - Hosts: <option value="domipinin.com">Allow all pages on "ipinin.com"</option>
O1 - Hosts: <option value="diripinin.com/exes/hosts">Allow "ipinin.com/exes/hosts"</option>
O1 - Hosts: <option value="cat17">Allow all content rated as "Hacking"</option>
O1 - Hosts: <option value="all">Allow all categories </option>
O1 - Hosts: </select>
O1 - Hosts: </td>
O1 - Hosts: </tr>
O1 - Hosts: <tr>
O1 - Hosts: <td>
O1 - Hosts: <input type="radio" name="time" value="15" checked>
O1 - Hosts: Next 15 minutes&nbsp;&nbsp;&nbsp;
O1 - Hosts: <input type="radio" name="time" value="0">
O1 - Hosts: Permanently
O1 - Hosts: </td>
O1 - Hosts: </tr>
O1 - Hosts: <tr>
O1 - Hosts: <td>
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [BigPondCable] "C:\Program Files\Telstra\Cable Login\bpcable.exe" /r
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [EPSON Stylus Photo RX650 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAMP.EXE /P31 "EPSON Stylus Photo RX650 Series" /O6 "USB001" /M "Stylus Photo RX650"
O4 - HKLM\..\Run: [EEventManager] C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [UpdateManager] "c:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Creative Audio Studio V2.8] C:\WINDOWS\unimontr.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - Startup: Memeo AutoBackup Launcher.lnk = C:\Program Files\Memeo\AutoBackup\MemeoLauncher.exe
O4 - Startup: Memeo Launcher.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1178098103140
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab
O20 - Winlogon Notify: fsmgmt - C:\WINDOWS\SYSTEM32\fsmgmt.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Memeo AutoBackup (BMUService) - Memeo - C:\Program Files\Memeo\AutoBackup\MemeoService.exe
O23 - Service: BigPond Broadband Cable Login (bpcService) - Unknown owner - C:\Program Files\Telstra\Cable Login\bpcService.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
O23 - Service: Blue Coat K9 Web Protection (WebFilter) - Unknown owner - C:\Program Files\Blue Coat K9 Web Protection\k9filter.exe

--
End of file - 16273 bytes

[Nizz_o_Matic]

Yeah no one answered this so im like ressurecting it

[Nizz_o_Matic]

Can someone please answer this

[sup2a]

gotta tell you i don't really know much except svchost is a vital part of tha system and you will probably get a better response in the hijackthis log forum on this site.