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xcvbnm's Avatar
Junior Member with 15 posts.
 
Join Date: Sep 2007
16-Oct-2007, 07:13 PM #16
Adobe Download Manager 1.2 (solo rimozione)
Adobe Reader 8.1.0 - Italiano
Adobe Shockwave Player
ADSL 302T
Agenda
Aggiornamento della protezione per Step by Step Interactive Training (KB898458)
Aggiornamento della protezione per Step by Step Interactive Training (KB923723)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB928090)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB929969)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB933566)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB937143)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB938127)
Aggiornamento della protezione per Windows Media Player (KB911564)
Aggiornamento della protezione per Windows Media Player 10 (KB911565)
Aggiornamento della protezione per Windows Media Player 10 (KB917734)
Aggiornamento della protezione per Windows Media Player 10 (KB936782)
Aggiornamento della protezione per Windows Media Player 6.4 (KB925398)
Aggiornamento della protezione per Windows XP (KB890046)
Aggiornamento della protezione per Windows XP (KB893066)
Aggiornamento della protezione per Windows XP (KB893756)
Aggiornamento della protezione per Windows XP (KB896358)
Aggiornamento della protezione per Windows XP (KB896422)
Aggiornamento della protezione per Windows XP (KB896423)
Aggiornamento della protezione per Windows XP (KB896424)
Aggiornamento della protezione per Windows XP (KB896428)
Aggiornamento della protezione per Windows XP (KB899587)
Aggiornamento della protezione per Windows XP (KB899588)
Aggiornamento della protezione per Windows XP (KB899591)
Aggiornamento della protezione per Windows XP (KB900725)
Aggiornamento della protezione per Windows XP (KB901017)
Aggiornamento della protezione per Windows XP (KB901190)
Aggiornamento della protezione per Windows XP (KB901214)
Aggiornamento della protezione per Windows XP (KB902400)
Aggiornamento della protezione per Windows XP (KB905414)
Aggiornamento della protezione per Windows XP (KB905749)
Aggiornamento della protezione per Windows XP (KB908519)
Aggiornamento della protezione per Windows XP (KB908531)
Aggiornamento della protezione per Windows XP (KB911562)
Aggiornamento della protezione per Windows XP (KB911567)
Aggiornamento della protezione per Windows XP (KB911927)
Aggiornamento della protezione per Windows XP (KB912919)
Aggiornamento della protezione per Windows XP (KB913446)
Aggiornamento della protezione per Windows XP (KB913580)
Aggiornamento della protezione per Windows XP (KB914388)
Aggiornamento della protezione per Windows XP (KB914389)
Aggiornamento della protezione per Windows XP (KB917159)
Aggiornamento della protezione per Windows XP (KB917422)
Aggiornamento della protezione per Windows XP (KB917953)
Aggiornamento della protezione per Windows XP (KB918118)
Aggiornamento della protezione per Windows XP (KB918439)
Aggiornamento della protezione per Windows XP (KB919007)
Aggiornamento della protezione per Windows XP (KB920213)
Aggiornamento della protezione per Windows XP (KB920214)
Aggiornamento della protezione per Windows XP (KB920670)
Aggiornamento della protezione per Windows XP (KB920683)
Aggiornamento della protezione per Windows XP (KB920685)
Aggiornamento della protezione per Windows XP (KB921398)
Aggiornamento della protezione per Windows XP (KB921503)
Aggiornamento della protezione per Windows XP (KB921883)
Aggiornamento della protezione per Windows XP (KB922616)
Aggiornamento della protezione per Windows XP (KB922819)
Aggiornamento della protezione per Windows XP (KB923191)
Aggiornamento della protezione per Windows XP (KB923414)
Aggiornamento della protezione per Windows XP (KB923689)
Aggiornamento della protezione per Windows XP (KB923694)
Aggiornamento della protezione per Windows XP (KB923980)
Aggiornamento della protezione per Windows XP (KB924191)
Aggiornamento della protezione per Windows XP (KB924270)
Aggiornamento della protezione per Windows XP (KB924667)
Aggiornamento della protezione per Windows XP (KB925902)
Aggiornamento della protezione per Windows XP (KB926255)
Aggiornamento della protezione per Windows XP (KB926436)
Aggiornamento della protezione per Windows XP (KB927779)
Aggiornamento della protezione per Windows XP (KB927802)
Aggiornamento della protezione per Windows XP (KB928255)
Aggiornamento della protezione per Windows XP (KB928843)
Aggiornamento della protezione per Windows XP (KB929123)
Aggiornamento della protezione per Windows XP (KB930178)
Aggiornamento della protezione per Windows XP (KB931261)
Aggiornamento della protezione per Windows XP (KB931784)
Aggiornamento della protezione per Windows XP (KB932168)
Aggiornamento della protezione per Windows XP (KB935839)
Aggiornamento della protezione per Windows XP (KB935840)
Aggiornamento della protezione per Windows XP (KB936021)
Aggiornamento della protezione per Windows XP (KB938829)
Aggiornamento per Windows XP (KB898461)
Aggiornamento per Windows XP (KB900485)
Aggiornamento per Windows XP (KB910437)
Aggiornamento per Windows XP (KB911280)
Aggiornamento per Windows XP (KB916595)
Aggiornamento per Windows XP (KB920872)
Aggiornamento per Windows XP (KB922582)
Aggiornamento per Windows XP (KB927891)
Aggiornamento per Windows XP (KB930916)
Aggiornamento per Windows XP (KB931836)
Aggiornamento per Windows XP (KB933360)
Aggiornamento per Windows XP (KB936357)
Aggiornamento per Windows XP (KB938828)
Aggiornamento rapido di Windows Media Player 9 [Per ulteriori informazioni, vedere KB885492]
Aggiornamento rapido per Windows XP - KB873333
Aggiornamento rapido per Windows XP - KB873339
Aggiornamento rapido per Windows XP - KB885250
Aggiornamento rapido per Windows XP - KB885835
Aggiornamento rapido per Windows XP - KB885836
Aggiornamento rapido per Windows XP - KB885884
Aggiornamento rapido per Windows XP - KB886185
Aggiornamento rapido per Windows XP - KB887472
Aggiornamento rapido per Windows XP - KB887742
Aggiornamento rapido per Windows XP - KB888113
Aggiornamento rapido per Windows XP - KB888302
Aggiornamento rapido per Windows XP - KB890047
Aggiornamento rapido per Windows XP - KB890175
Aggiornamento rapido per Windows XP - KB890859
Aggiornamento rapido per Windows XP - KB891781
Aggiornamento rapido per Windows XP - KB893086
AIDA32 v3.93
Alice ti aiuta
Altova UModel 2005
API-Guide (remove only)
AXIS Media Control Embedded
Azureus
Badboy (remove only)
BearShare
Belarc Advisor 7.2
Bit4Id - miniLector
BitTorrent 3.4.2
Bonjour
CCScore
ChessTheatre
CNS Manager
Dell ResourceCD
Dell Solution Center
Derive 6 Trial Edition
DisplaySet
Dizionario Garzanti Hazon di Inglese 2005
EasyCleaner
EasySearchBar
EDGE Diagrammer
eMule
Error Nuker
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESShelp
ESSini
ESSPCD
ESSPDock
ESSSONIC
ESSTOOLS
essvatgt
essvcpt
Expert System Point&Go Platform
ExplorerXP (remove only)
File Smile
FileZilla (remove only)
Flow Charting 5 Demo
FLV Player
Folder Size for Windows
FreshDiagnose
FreshUI
GdiplusUpgrade
Google Desktop
Google Earth
Google Notebook per IE
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Updater
HHD Software USB Monitor 2.26
HijackThis 2.0.2
HLPPDOCK
Hotfix for Windows XP (KB915865)
HP Extended Capabilities 4.7
HP Image Zone 4.7
HP PSC & OfficeJet 4.7
HP Software Update
IBM Rational Software Modeler V6.0 Trial
Installazione Guidata Alice ADSL
Intel Performance Power Manager
Intel(R) Extreme Graphics 2 Driver
Intel(R) PRO Network Adapters and Drivers
Intel(R) PROSet
iTunes
J2SE Runtime Environment 5.0 Update 4
Java 2 Runtime Environment, SE v1.4.2
Java 2 SDK, SE v1.4.2_04
Kazaa Lite K++ v2.4.3
kgcbase
KSU
LiveReg (Symantec Corporation)
LiveUpdate 1.80 (Symantec Corporation)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 1.1 Italian Language Pack
Microsoft .NET Framework 2.0
Microsoft Data Access Components KB870669
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Location Finder
Microsoft National Language Support Downlevel APIs
Microsoft Visual C++ 2005 Redistributable
Microsoft Word 2000
Microsoft Works 7.0
MiKTeX
Modello 730 2004
Modello 730 2005
Modello 730 2006
Modello 730 2007
Modello CUD 2005
Modem ADSL B-QUICK - VirgilioTin
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MySQL Administrator 1.0
MySQL Server 4.1
Notifier
Office Animation Runtime
OfotoXMI
OpenOffice.org 2.0
Opera
Oracle Web Conferencing Console
OTtBP
OTtBPSDK
Panda NanoScan
PDFCreator 0.7.1}
Picasa 2
Playchess
Poseidon For UML CE 2.5.1
QuickTime
RealPlayer
save2pc Light 3.01
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update per Microsoft .NET Framework 2.0 (KB928365)
SFR
SHASTA
ShockBike Builder 2.0
SiSoftware Sandra Lite XIIc
SKIN0001
SKINXSDK
SmartFTP Client
Software Kodak EasyShare
Software per stampante EPSON
Sonic DLA
Sonic RecordNow!
Sonic Update Manager
Startup Mechanic
StartupMonitor
staticcr
Sybase PowerBuilder 6.5
TeXnicCenter Version 1 Beta 6.31 (Firenze)
TortoiseSVN 1.4.2.8580 (32 bit)
Trend Micro PC-cillin Internet Security 2007
Trend Micro PC-cillin Internet Security 2007
UltraEdit-32
Viewpoint Manager (Remove Only)
Viewpoint Media Player
Virtual Earth 3D (Beta)
VP Suite 2.0
VPRINTOL
WinBoard
Windows Genuine Advantage v1.3.0254.0
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live Messenger
Windows Live Safety Scanner
Windows Live Sign-in Assistant
Windows Media Format Runtime
Windows Media Player 10
Windows Vista Upgrade Advisor
Windows XP Service Pack 2
WinMX
WinRAR gestione archivi
WinZip
WIRELESS
XpanDesk
xplorer˛ lite
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 79,286 posts.
 
Join Date: Aug 2003
Location: Quebec, Canada
17-Oct-2007, 10:33 AM #17
Go to Control Panel - Add/Remove programs and remove these:

Error Nuker
Viewpoint Manager (Remove Only)
Viewpoint Media Player


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. Beware it is NOT supported for use in 9x or ME and probably will not install in those systems

Ugrading Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 3.
  • Scroll down to where it says " Java Runtime Environment (JRE) 6 Update 3. The Java SE Runtime Environment (JRE) allows end-users to run Java applications.".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start - Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
  • Check these older versions of Java that are listed there:
    J2SE Runtime Environment 5.0 Update 4
    Java 2 Runtime Environment, SE v1.4.2
    Java 2 SDK, SE v1.4.2_04
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on the download to install the newest version.


Download and install AVG Anti-Spyware v7.5. Note to AVG Free anti-virus program users only: This is not the same program as the one you already have, this is an anti-spyware program so please proceed with the instructions.
  • After download, double click on the file to launch the install process.
  • Choose a language, click "OK" and then click "Next".
  • Read the "License Agreement" and click "I Agree".
  • Accept default installation path: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5, click "Next", then click "Install".
  • After setup completes, click "Finish" to start the program automatically or launch AVG Anti-Spyware by double-clicking its icon on your desktop or in the system tray.
  • The main "Status" menu will appear. Select "Change state" to inactivate 'Resident Shield' and 'Automatic Updates'. As AVG Anti-Spyware may interfere with some of our other fixes, we are temporarily disabling its active protection features until your system is clean, then you can re-enable them.
  • Then right click on AVG Anti-Spyware in the system tray and uncheck "Start with Windows".
  • Connect to the Internet, go back to AVG Anti-Spyware, select the "Update" button and click "Start update".
    Wait until you see the "Update successful" message. If you are having problems with the updater, manually download and update with the AVG Anti-Spyware Full database installer.
  • Exit AVG Anti-Spyware when done - DO NOT perform a scan yet.
Reboot your computer in SAFE MODE using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode". (Note: When run in safe mode, sometimes the GUI is larger than the screen and the buttons at the bottom are partly or completely hidden, making them inaccessible for doing a scan. If this happens press Alt + Spacebar. A menu will come open, make sure you select maximize then run the scan. If that does not help, then you may have to run your scan in normal mode and advise your helper afterwards.)

Scan with AVG Anti-Spyware as follows:
  • Click on the "Scanner" button and choose the "Settings" tab.
  • Under "How to act?", click on "Recommended actions" and choose "Quarantine" to set default action for detected malware.
  • Under "How to Scan? ", "Possibly unwanted software", and What to Scan?" leave all the default settings.
  • Under "Reports" select "Do not automatically generate reports".
  • Click the "Scan" tab to return to scanning options.
  • Click "Complete System Scan" to start.
  • When the scan has finished, it should automatically be set to Quarantine--if not click on Recommended Action and set it there.
  • You will also be presented with a list of infected objects found. Click "Apply all actions" to place the files in Quarantine.
IMPORTANT! Do not save the report before you have clicked the :Apply all actions button. If you do, the log that is created will indicate "No action taken", making it more difficult to interpret the report. So be sure you save it only AFTER clicking the "Apply all actions" button.
  • Click on "Save Report" to view all completed scans. Click on the most recent scan you just performed and select "Save report as" - the default file name will be in date/time format as follows: Report-Scan-20060620-142816.txt. Save to your desktop. A copy of each report will also be saved in C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports\
  • Exit AVG Anti-Spyware when done, reboot normally and post the log report in your next response.
Note: Close all open windows, programs, and DO NOT USE the computer while AVG Anti-Spyware is scanning. Doing so can hamper AVG Anti-Spyware's ability to clean properly and may result in reinfection.

AVG Anti-Spyware is free for 30 days and all the extensions of the full version will be activated. After the 30 day trial, active protection extensions will be deactivated and the program will turn into a feature-limited freeware version that you can continue to use as an on-demand scanner or you may purchase a license to use the full version. We are installing AVG Anti-Spyware with its real-time protection disabled. Once your system is clean you may re-enable it so you can continue using this feature for the remainder of the trial period.


Please go HERE to run Panda's ActiveScan
  • You need to use IE to run this scan
  • Once you are on the Panda site click the Scan your PC button
  • A new window will open...click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report


Come back here and post a new HijackThis log along with the logs from the AVG and Panda scans.
__________________
Microsoft MVP - Consumer Security

Last edited by Cookiegal; 08-Nov-2009 at 06:44 PM..
xcvbnm's Avatar
Junior Member with 15 posts.
 
Join Date: Sep 2007
18-Oct-2007, 05:28 PM #18
I removed the programs you suggested.
I uninstalled the old java.
I run avg antispyware as suggested and below I post the log. I will send the panda scan and the hijackthis as soon as possible. Anyway at the moment nothing has changed, the problem is still there.

---------------------------------------------------------
AVG Anti-Spyware - Rapporto scansione
---------------------------------------------------------

+ Creato alle: 22.10.53 18/10/2007

+ Risultato scansione:



C:\Documents and Settings\mauro\Cookies\mauro@cmpmedica.112.2o7[1].txt -> TrackingCookie.2o7 : Ripulito.
:mozilla.17:C:\Documents and Settings\mauro\Dati applicazioni\Mozilla\Firefox\Profiles\u416d8g0.default\cookies.txt -> TrackingCookie.Atdmt : Ripulito.
C:\Documents and Settings\mauro\Cookies\mauro@stat.dealtime[2].txt -> TrackingCookie.Dealtime : Ripulito.
C:\Documents and Settings\mauro\Cookies\mauro@www.myaffiliateprogram[2].txt -> TrackingCookie.Myaffiliateprogram : Ripulito.
C:\Documents and Settings\mauro\Cookies\mauro@ads.planetactive[1].txt -> TrackingCookie.Planetactive : Ripulito.
C:\Documents and Settings\mauro\Cookies\mauro@bs.serving-sys[2].txt -> TrackingCookie.Serving-sys : Ripulito.
C:\Documents and Settings\mauro\Cookies\mauro@smartadserver[1].txt -> TrackingCookie.Smartadserver : Ripulito.
HKU\S-1-5-21-1239533973-2733752087-3615232138-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8E13DDE1-E013-47EC-9C4C-27C2F78BDD26} -> Trojan.Conhook.c : Ripulito con backup (in quarantena)


::Fine rapporto
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 79,286 posts.
 
Join Date: Aug 2003
Location: Quebec, Canada
18-Oct-2007, 08:59 PM #19
OK. Please post them when you can.
xcvbnm's Avatar
Junior Member with 15 posts.
 
Join Date: Sep 2007
19-Oct-2007, 03:24 AM #20
log from the panda scan

Incident Status Location

Potentially unwanted tool:Application/NirCmd.A Not disinfected C:\dati_mauro\sw\ComboFix.exe[nircmd.exe]
Potentially unwanted tool:Application/NirCmd.A Not disinfected C:\dati_mauro\sw\ComboFix.exe[nircmd.cfexe]
Spyware:Cookie/Toplist Not disinfected C:\Documents and Settings\LocalService\Cookies\system@toplist[1].txt
Spyware:Cookie/Toplist Not disinfected C:\Documents and Settings\mauro\Cookies\mauro@toplist[1].txt
Spyware:Cookie/Xiti Not disinfected C:\Documents and Settings\mauro\Cookies\mauro@xiti[1].txt
Potentially unwanted tool:Application/NirCmd.A Not disinfected C:\WINDOWS\NirCmd.exe
xcvbnm's Avatar
Junior Member with 15 posts.
 
Join Date: Sep 2007
19-Oct-2007, 03:27 AM #21
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8.26.15, on 19/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\TortoiseSVN\bin\TSVNCache.exe
C:\WINDOWS\system32\GSICON.EXE
C:\WINDOWS\system32\dslagent.exe
C:\WINDOWS\StartupMonitor.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Programmi\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Programmi\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\AuthManagerV3.exe
C:\WINDOWS\OcsCertSynchronizer.exe
C:\Programmi\Trend Micro\Internet Security 2007\pccguide.exe
C:\Programmi\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Microsoft Location Finder\LocationFinder.exe
C:\Programmi\Google\Google Desktop Search\GoogleDesktop.exe
C:\Programmi\Alice ti aiuta\bin\mpbtn.exe
C:\Programmi\Google\Google Updater\GoogleUpdater.exe
C:\Programmi\HP\Digital Imaging\bin\hpqtra08.exe
C:\Programmi\File comuni\Microsoft Shared\Works Shared\WkCalRem.exe
C:\Programmi\HP\Digital Imaging\bin\hpqgalry.exe
C:\Programmi\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Programmi\Bonjour\mDNSResponder.exe
C:\Programmi\FolderSize\FolderSizeSvc.exe
C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\OCSCryptolib_Server.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\system32\UStorSrv.exe
C:\Programmi\iPod\bin\iPodService.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\WINDOWS\system32\msfeedssync.exe
C:\Programmi\internet explorer\iexplore.exe
C:\Programmi\Messenger\msmsgs.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Programmi\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.it/0SEITIT/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.euro.dell.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: Supporto di collegamento per Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: IeCaptureBho Object - {7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Programmi\Google\Google Desktop Search\GoogleDesktopIE.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programmi\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: &Google Notebook - {CCCCCCD3-666F-4F81-8B69-745DE9F6D897} - C:\Programmi\Google\Google Notebook\gnotes1.0.2.19-1186416490.dll
O3 - Toolbar: Google Blocco Note - {CCCCCCDB-4DDB-4703-95D4-DD2C526397BF} - C:\Programmi\Google\Google Notebook\gnotes1.0.2.19-1186416490.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar2.dll
O4 - HKLM\..\Run: [GSICONEXE] GSICON.EXE
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [Run StartupMonitor] StartupMonitor.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Programmi\File comuni\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programmi\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Programmi\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [AuthentIC Manager] C:\WINDOWS\AuthManagerV3.exe
O4 - HKLM\..\Run: [Certificate Synchronizer] C:\WINDOWS\OcsCertSynchronizer.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Programmi\Trend Micro\Internet Security 2007\pccguide.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Location Finder] "C:\Programmi\Microsoft Location Finder\LocationFinder.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: AutorunsDisabled
O4 - Startup: WKCALREM.LNK = C:\Programmi\File comuni\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: Alice ti aiuta.lnk = C:\Programmi\Alice ti aiuta\bin\matcli.exe
O4 - Global Startup: Avvio rapido di HP Image Zone.lnk = C:\Programmi\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\e_srcv03.exe
O4 - Global Startup: Google Updater.lnk = C:\Programmi\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Programmi\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Point&&Go - C:\Programmi\File comuni\Expert System\PGPlatform\PGPlatform.htm
O8 - Extra context menu item: Aggiungi a &Windows Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Annota (Google Blocco Note) - res://C:\Programmi\Google\Google Notebook\gnotes1.0.2.19-1186416490.dll/gn_menu2.html
O8 - Extra context menu item: Annota questa pagina (Google Blocco Note) - res://C:\Programmi\Google\Google Notebook\gnotes1.0.2.19-1186416490.dll/gn_menu1.html
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Programmi\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Garzanti Linguistica - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programmi\File comuni\Garzanti\Dizionari Garzanti 2005\IEExtension.dll
O9 - Extra 'Tools' menuitem: Garzanti Linguistica - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programmi\File comuni\Garzanti\Dizionari Garzanti 2005\IEExtension.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{73F8A8E4-F456-49D0-AE53-6AE5067F0BA7}: NameServer = 85.37.17.14 85.38.28.78
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Programmi\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Servizio Bonjour (Bonjour Service) - Apple Computer, Inc. - C:\Programmi\Bonjour\mDNSResponder.exe
O23 - Service: Folder Size (FolderSize) - Brio - C:\Programmi\FolderSize\FolderSizeSvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Programmi\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Programmi\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Oberthur Cryptolib Service (OCSCryptolibService) - Oberthur Card Systems - C:\WINDOWS\OCSCryptolib_Server.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Protezione anti-spyware Trend Micro (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SiSoftware Database Agent Service (SandraDataSrv) - SiSoftware - C:\Programmi\SiSoftware\SiSoftware Sandra Lite XIIc\Win32\RpcDataSrv.exe
O23 - Service: SiSoftware Sandra Agent Service (SandraTheSrv) - SiSoftware - C:\Programmi\SiSoftware\SiSoftware Sandra Lite XIIc\RpcSandraSrv.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: UStorage Server Service - OTi - C:\WINDOWS\system32\UStorSrv.exe

--
End of file - 10209 bytes
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 79,286 posts.
 
Join Date: Aug 2003
Location: Quebec, Canada
19-Oct-2007, 05:38 PM #22
Download WinPFind3U.exe to your Desktop and double-click on it to extract the files. It will create a folder named WinPFind3u on your desktop.

Open the WinPFind3u folder and double-click on WinPFind3U.exe to start the program.
  • In the Processes group click ALL
  • In the Win32 Services group click ALL
  • In the Driver Services group click ALL
  • In the Registry group click ALL
  • In the Files Created Within group click 60 days Make sure Non-Microsoft only is UNCHECKED
  • In the Files Modified Within group select 30 days Make sure Non-Microsoft only is UNCHECKED
  • In the File String Search group select ALL
  • in the Additional Scans sections please press select ALL
  • Now click the Run Scan button on the toolbar.
  • The program will be scanning huge amounts of data so depending on your system it could take a long time to complete. Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Save that notepad file but click on the "Format" menu and make sure that "word wrap" is not checked. If it is then click on it to uncheck it.
Please post the resulting log here as an attachment.
__________________
Microsoft MVP - Consumer Security
xcvbnm's Avatar
Junior Member with 15 posts.
 
Join Date: Sep 2007
19-Oct-2007, 06:23 PM #23
the WinPFind3u is attached
Attached Files
File Type: txt WinPFind3.Txt (355.9 KB, 266 views)
xcvbnm's Avatar
Junior Member with 15 posts.
 
Join Date: Sep 2007
20-Oct-2007, 09:34 AM #24
I begin to understand the problem: it is related to google desktop. I went to the google desktop preferences and I unchecked the 'integration with google' checkbox. Then the problem disappeared. When this is checked, if you perform a search with google, then it first looks into your computer, if it finds results then it launches google desktop search and this causes the slow down .. .
Anyway it is also related to pc-cillin firewall: if i disable it and leave google's integration with desktop the problem also disappears. There is a conflict between google desktop and pc-cillin firewall, when i launch goolge desktop it opens the url

http://localhost:4664/&s=k2uXBKMny43YmH3EDZp-VWFUoMA

and it seems the firewall don't like it (it stays there for the known 40 seconds .. ).

Anyway the main problem is solved, thanks for the support you have given so far.

Last edited by xcvbnm; 20-Oct-2007 at 05:15 PM..
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 79,286 posts.
 
Join Date: Aug 2003
Location: Quebec, Canada
20-Oct-2007, 01:43 PM #25
That's good.


Disconnect from the Internet and disable your anti-virus and firewall programs. Be sure to remember to re-start them before going on-line again.

Open the WinPFind3u folder and double-click on WinPFind3U.exe to start the program. Copy and paste the information in the quote box below into the pane where it says "Paste fix here" and then click the Run Fix button. The fix should only take a very short time and then you will be asked if you want to reboot. Choose Yes.

Post the latest .log file from the WinPFind3u folder (it will have a name in the format mmddyyyy_hhmmss.log) back here along with a new HijackThis log please.


Code:
[Kill Explorer]
[Files/Folders - Created Within 60 days]
NY -> @Alternate Data Stream - 118 bytes -> %AllUsersAppData%\TEMP:DFC5A2B2
[Files/Folders - Modified Within 30 days]
NY -> @Alternate Data Stream - 118 bytes -> %AllUsersAppData%\TEMP:DFC5A2B2
NY -> Viewpoint -> %AllUsersAppData%\Viewpoint
[File String Scan - All]
NY -> @Alternate Data Stream - 118 bytes -> %AllUsersAppData%\TEMP:DFC5A2B2
[Empty Temp Folders]
[Start Explorer]
[Reboot]

Click here to download ATF Cleaner by Atribune and save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
    • If you use Firefox:
      • Click Firefox at the top and choose: Select All
      • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    • If you use Opera:
      • Click Opera at the top and choose: Select All
      • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
__________________
Microsoft MVP - Consumer Security
xcvbnm's Avatar
Junior Member with 15 posts.
 
Join Date: Sep 2007
20-Oct-2007, 05:05 PM #26
Done. I attach the log files.

However the behaviour is the same
google desktop integrated with google ==> problem
google desktop not integrated with google ==> ok

My opinion is that pc-cillin firewall conflicts with google desktop. Anyway I rarely use google desktop, and I don't need to have google desktop integrated with google.
Attached Files
File Type: log hijackthis.log (10.1 KB, 19 views)
File Type: log 10202007_212953.log (778 Bytes, 28 views)

Last edited by xcvbnm; 20-Oct-2007 at 05:13 PM..
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 79,286 posts.
 
Join Date: Aug 2003
Location: Quebec, Canada
20-Oct-2007, 08:14 PM #27
Pasting the HijackThis log for easier viewing.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21.44.56, on 20/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\TortoiseSVN\bin\TSVNCache.exe
C:\WINDOWS\system32\GSICON.EXE
C:\WINDOWS\system32\dslagent.exe
C:\WINDOWS\StartupMonitor.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Programmi\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Programmi\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\AuthManagerV3.exe
C:\WINDOWS\OcsCertSynchronizer.exe
C:\Programmi\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Microsoft Location Finder\LocationFinder.exe
C:\Programmi\Google\Google Desktop Search\GoogleDesktop.exe
C:\Programmi\Alice ti aiuta\bin\mpbtn.exe
C:\Programmi\HP\Digital Imaging\bin\hpqgalry.exe
C:\Programmi\Google\Google Updater\GoogleUpdater.exe
C:\Programmi\HP\Digital Imaging\bin\hpqtra08.exe
C:\Programmi\File comuni\Microsoft Shared\Works Shared\WkCalRem.exe
C:\Programmi\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Programmi\Bonjour\mDNSResponder.exe
C:\Programmi\FolderSize\FolderSizeSvc.exe
C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\OCSCryptolib_Server.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\UStorSrv.exe
C:\Programmi\iPod\bin\iPodService.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\Programmi\internet explorer\iexplore.exe
C:\Programmi\File comuni\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Programmi\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.it/0SEITIT/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.euro.dell.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: Supporto di collegamento per Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: IeCaptureBho Object - {7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Programmi\Google\Google Desktop Search\GoogleDesktopIE.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programmi\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: &Google Notebook - {CCCCCCD3-666F-4F81-8B69-745DE9F6D897} - C:\Programmi\Google\Google Notebook\gnotes1.0.2.19-1186416490.dll
O3 - Toolbar: Google Blocco Note - {CCCCCCDB-4DDB-4703-95D4-DD2C526397BF} - C:\Programmi\Google\Google Notebook\gnotes1.0.2.19-1186416490.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar2.dll
O4 - HKLM\..\Run: [GSICONEXE] GSICON.EXE
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [Run StartupMonitor] StartupMonitor.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Programmi\File comuni\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programmi\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Programmi\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [AuthentIC Manager] C:\WINDOWS\AuthManagerV3.exe
O4 - HKLM\..\Run: [Certificate Synchronizer] C:\WINDOWS\OcsCertSynchronizer.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Programmi\Trend Micro\Internet Security 2007\pccguide.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Location Finder] "C:\Programmi\Microsoft Location Finder\LocationFinder.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: AutorunsDisabled
O4 - Startup: WKCALREM.LNK = C:\Programmi\File comuni\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: Alice ti aiuta.lnk = C:\Programmi\Alice ti aiuta\bin\matcli.exe
O4 - Global Startup: Avvio rapido di HP Image Zone.lnk = C:\Programmi\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\e_srcv03.exe
O4 - Global Startup: Google Updater.lnk = C:\Programmi\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Programmi\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Point&&Go - C:\Programmi\File comuni\Expert System\PGPlatform\PGPlatform.htm
O8 - Extra context menu item: Aggiungi a &Windows Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Annota (Google Blocco Note) - res://C:\Programmi\Google\Google Notebook\gnotes1.0.2.19-1186416490.dll/gn_menu2.html
O8 - Extra context menu item: Annota questa pagina (Google Blocco Note) - res://C:\Programmi\Google\Google Notebook\gnotes1.0.2.19-1186416490.dll/gn_menu1.html
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Programmi\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Garzanti Linguistica - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programmi\File comuni\Garzanti\Dizionari Garzanti 2005\IEExtension.dll
O9 - Extra 'Tools' menuitem: Garzanti Linguistica - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programmi\File comuni\Garzanti\Dizionari Garzanti 2005\IEExtension.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www3.snapfish.it/SnapfishActivia.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{73F8A8E4-F456-49D0-AE53-6AE5067F0BA7}: NameServer = 85.37.17.14 85.38.28.78
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Programmi\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Servizio Bonjour (Bonjour Service) - Apple Computer, Inc. - C:\Programmi\Bonjour\mDNSResponder.exe
O23 - Service: Folder Size (FolderSize) - Brio - C:\Programmi\FolderSize\FolderSizeSvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Programmi\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Programmi\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Oberthur Cryptolib Service (OCSCryptolibService) - Oberthur Card Systems - C:\WINDOWS\OCSCryptolib_Server.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Protezione anti-spyware Trend Micro (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SiSoftware Database Agent Service (SandraDataSrv) - SiSoftware - C:\Programmi\SiSoftware\SiSoftware Sandra Lite XIIc\Win32\RpcDataSrv.exe
O23 - Service: SiSoftware Sandra Agent Service (SandraTheSrv) - SiSoftware - C:\Programmi\SiSoftware\SiSoftware Sandra Lite XIIc\RpcSandraSrv.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: UStorage Server Service - OTi - C:\WINDOWS\system32\UStorSrv.exe

--
End of file - 10310 bytes
__________________
Microsoft MVP - Consumer Security
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 79,286 posts.
 
Join Date: Aug 2003
Location: Quebec, Canada
20-Oct-2007, 08:24 PM #28
Rescan with HijackThis, close all browser windows except HijackThis, put a check mark beside these entries and click fix checked.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank


While you had some remnants of a previous Vundo infection, this does not appear to be malware related but indeed some sort of conflict.

Google Toolbar and Desktop have been known to cause all sorts of problems so I'm not surprised. You could try uninstalling and reinstalling them but I don't know if that will help.
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22-Oct-2007, 06:46 PM #29
I uninstalled google desktop, downloaded the last release and installed it. Now everything is ok .
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22-Oct-2007, 10:19 PM #30
That's good.

Here are some final instructions for you.

Now you should turn system restore off to flush out all previous system restore points, then turn it back on and create a new restore point:

To turn off system restore, on the Desktop, right click on My Computer and click on Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply and then click OK.

Restart your computer, turn System Restore back on and create a restore point.

To create a new restore point, click on StartAll ProgramsAccessoriesSystem Tools and then select System Restore.

In the System Restore wizard, select Create a restore point and click the Next button.

Type a name for your new restore point then click on Create.


I also recommend downloading SPYWAREBLASTER for added protection.

Read here for info on how to tighten your security.
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