I have written two posts-one someone told me what to do..I have done it and have recieved no reply but others have recieved many replies why isn't anyone helping me anymore?
this is the hijack log that I got after being told what to do
can someone help me what to do next to get this virus off my computer. Thanks for everything!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:12:42 PM, on 10/18/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\AOL\1141171888\ee\AOLSoftware.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Grisoft\AVG7\avgwb.dat
C:\Program Files\Java\jre1.6.0_02\bin\jucheck.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://softwarereferral.com/jump.php...MjI6Ojg5&lid=2
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
http://aimtoday.aol.com/today/aimtod...62405&nlogin=1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer presented by Comcast
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: My Global Search Bar BHO - {37B85A21-692B-4205-9CAD-2626E4993404} - C:\Program Files\MyGlobalSearch\bar\1.bin\MGSBAR.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: MSVPS System - {88418AA3-16F5-4FC2-A9D8-90B1266DF841} - C:\WINDOWS\nsduo.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: MSVPS System - {C4F4DBBD-4A4C-4B40-97DA-2FE06DBB2901} - C:\WINDOWS\bndsrsqo.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.8.0\IEViewBar.dll
O3 - Toolbar: The netadv - {F17B1418-2C0C-4295-BD55-BCDD3C730FBE} - C:\WINDOWS\netadv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1141171888\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-823518204-861567501-725345543-1003\..\Run: [Aim6] "C:\Program Files\Common Files\AOL\Launch\AOLLaunch.exe" /d locale=en-US ee://aol/imApp (User 'Owner')
O4 - HKUS\S-1-5-21-823518204-861567501-725345543-1003\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Owner')
O4 - HKUS\S-1-5-18\..\Run: [Windows Network Controller] winmms32.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [Windows Network Controller] winmms32.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Windows Network Controller] winmms32.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [Windows Network Controller] winmms32.exe (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} -
http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} -
http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} -
http://online.comcast.net/help/ (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O20 - AppInit_DLLs: x?sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll sockspy.dll C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL sockspy.dll sockspy.dll
O21 - SSODL: msvb - {B497E9BE-3208-4B63-9A20-86757CA42D9F} - C:\WINDOWS\msvb.dll
O21 - SSODL: sysdx - {076F7463-EB02-4781-A9C4-DEB1DDD32EF8} - C:\WINDOWS\sysdx.dll (file missing)
O21 - SSODL: msmhost - {55254A05-BD62-4BE6-84B4-E265C73D6314} - C:\WINDOWS\msmhost.dll
O21 - SSODL: msmdev - {0B7EA4CC-D004-43F8-BE90-09D5AA9A7006} - C:\WINDOWS\msmdev.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: SCA (Service Control Application) - Unknown owner - C:\WINDOWS\System32\SYSTEM.EXE (file missing)
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O24 - Desktop Component 0: Privacy Protection - file:///C:\WINDOWS\privacy_danger\index.htm
--
End of file - 7958 bytes
Login 
General Security 
Search 
Facebook
Twitter
TechGuy.tv
TSG Mobile