[goffer]

Ok, my uncle brought me a PC from a client of his for me to clean up for an easy $50. I figured it would be a cake walk, but it's giving me troubles. I've ran Spybot S+D multiple times, Ad-Aware 2007 multiple times, Spyware Shredder, AVG Anti-Spyware, and AVG Anti-Virus and I'm still having no luck. Spybot cleared up a PC I worked on a while back that was practically having the exact same problem, but it didn't do the trick for me this time. Here is a screenshot of basically what the problem is.



This comes up and when you close the window or click ok, it tires to direct you to virusprotectionproonline.com.

Here is the Hijack This log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:32:44 PM, on 10/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

[MFDnNC]

That is not a complete log


Open the log in notepad

EDIT - SELECT ALL
EDIT - COPY

Then come to this message, and in the quick reply box click in the white space and then EDIT - PASTE
=================

There are 2 AV's running - remove one, you only want one active AV on a system