[darthbane]

On tuesday night(10/16/07) I ran SuperAntiSpyware on the familys computer. I recently got SAS because I had a huge virus problem that the removal board helped me with. Anyway, it's still set to quarantine and remove all detected objects. It found some cookies, spyware and a torjan(the SAS log is at the bottom of this post) and after it was done scanning I click next to quarantine and remove then all off the computer. As soon as it was done removing them, the computer reset itself without SAS asking me to reset.

It reset itself, I scanned again and it came up clear. So I told my mom to keep an eye on it and tell me if the computer does something unusual. The next day I get a call from her telling she gets two errors messages when ever she boots up the computer. At the time she couldn't remember what exactly what the error said except that one was from Windows and one was from Symantec. But, after she clicked the X on both messages she was able to all her normal stuff just fine. i.e internet, e-mail ect. ect.

I haven't been able to look at the computer until today because of midterms, but I just booted up the computer and here are the error messages:

Windows - No Disk
Exceptiion Processing Message c0000013 Parameters 75b6bf9c 4 75b6bf9c 75b6bf9c

Symantec settings
Integrity of Symantec produts settings cannot be verified at this time. If you notice unintended product behavior, this can indicate that an attacker or a virus is attempting to disable your protection.In this situation, please uninstall and reinstall all Symantec security products too correct the problem.

At first this scared me, but after looking at the SAS log I found out that the cookies it deleted were from Symantec. So now I'm wondering if SAS deleted something windows needs and if it will case problems down the road. And if that's the case, is there a way to replace it and/or fix this error/problem.

Thanks in advance.

Here is the SAS log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/16/2007 at 08:35 PM

Application Version : 3.9.1008

Core Rules Database Version : 3326
Trace Rules Database Version: 1327

Scan type : Complete Scan
Total Scan Time : 00:35:26

Memory items scanned : 506
Memory threats detected : 0
Registry items scanned : 5142
Registry threats detected : 0
File items scanned : 33192
File threats detected : 8

Adware.Tracking Cookie
C:\Documents and Settings\Mickey Stewart\Cookies\mickey stewart@avsystemcare[1].txt
C:\Documents and Settings\Mickey Stewart\Cookies\mickey stewart@calc.avsystemcare[2].txt
C:\Documents and Settings\Mickey Stewart\Cookies\mickey stewart@288_[2].txt
C:\Documents and Settings\Mickey Stewart\Cookies\mickey stewart@ex=0_[2].txt
C:\Documents and Settings\Mickey Stewart\Cookies\mickey stewart@protect.trustedantivirus[1].txt

Adware.Vundo Variant
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\GEBXYVS.DLL.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\RQRQOOP.DLL.VIR

Trojan.Downloader-Gen/TSITRA
C:\SYSTEM VOLUME INFORMATION\_RESTORE{9125D34F-2977-46A5-8698-88E22920636F}\RP4\A0001249.EXE