File download issue: Message "The server conncetion was reset"

carlossanchez · 20-Oct-2007, 11:00 AM #1

Every time I try to download a file from the internet, I get the message cannot download [file]...the server connection was reset. I'm running windows XP Home and IE v6 (as i can't download 7 yet!). Security suite is Bitdefender Total Security 2008.

I have seen this same issue posted on other boards before but I can't seem to get any of the recommended solutions to work.

Can anyone help?

Basementgeek · 20-Oct-2007, 01:30 PM #2

I think the first thing to address is why can't you down load IE7. Are you running XP with Service Pack 2 (SP2) ?

Have you tried another PC ? Could be the site has a problem.

BG

carlossanchez · 20-Oct-2007, 08:25 PM #3

not sure if i have the service pack. how do i find this out?

it's not just IE7, but any program. My computer was working fine in terms of downloads but had to be re-imaged after Norton 360 completely ruined it, so may have lost some key add ons to windows

carlossanchez · 20-Oct-2007, 09:20 PM #4

In reply to Basementgeek:

Have just checked and already have service pack 2. IE7 can be downloaded from another computer

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