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Solved: Etrust Viruscan does not like Java Program folder: not virus issue but scanning issue


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TheArmegeddon's Avatar
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21-Nov-2007, 11:34 PM #1
Solved: Etrust Viruscan does not like Java Program folder: not virus issue but scanning issue
The issue is simply everytime I've used Etrust virus scan when in Internet explorer (have to be) I minimize it, and when I bring it to normal it's fine, but minimize it and bring it up when it's in the Java folder it freezes, should I do an individual scan on the Java folder to see if it has viruses or just make it a special do not scan folder and un-click it when scanning?
Byteman's Avatar
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23-Nov-2007, 11:02 PM #2
Hi, Often the applets stored from Java usage will trigger either a detection or an issue as you are seeing from antivirus scanners.

I'd suggest clearing the Java cache: see the attached screenshot, your version may be slightly different but you should be able to see where to look, and what to do. (The attached pic is from a slightly older version of the Java...the steps below are up to date, though)

Control Panel> (Switch to Classic View)> open Java

Find the Settings tab/button, and open that...then find the Delete Files button and click that.
It's just deleting the temporary files left from Java applet usage.

Then, after clearing the cache, run your scan again and see if it works correctly.
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solved-etrust-viruscan-does-not-jav3.jpg  
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Last edited by Byteman : 23-Nov-2007 11:12 PM.
TheArmegeddon's Avatar
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24-Nov-2007, 02:58 AM #3
thank you, man I love this site, virus scan went good too, nothing on my comp. its like a new record
Byteman's Avatar
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24-Nov-2007, 03:14 PM #4
Glad to have helped! Stop back anytime. I will mark it Solved, in the future, you can mark your threads Solved using the Thread Tools button at the top of the page.
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