Hi, this problem has really been irritating me now, recently my computer was infected spyware, but thanks to you guys it's sorted, i've now started to install windows updates again now that my computer is fixed, but the problem is that when i want to shut down my computer it starts to install the updates before shutting down, the message on the screen says ''installing updates 1 of 1..... don't turn computer off, it will shut down automatically after installing updates'' or along them lines anyway, but my computer doesn't shut down, i've left it for 2 HOURS and nothing, the screen stays just the same.
p.s. The computer hasn't froze or anything because i can still move the mouse cursor about.
hope you can help, thanks!