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Is HP Update a phishing lure?


wpurdin's Avatar
wpurdin wpurdin is offline
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Join Date: Dec 2007
Experience: Beginner
30-Dec-2007, 01:56 PM #1
Is HP Update a phishing lure?
About a week ago I got this popup from "HP Update" warning me that I needed to download critical security updates. So, like a fool, I clicked on the OK button. I was suspicious right away because the CANCEL button didn't work. After the download, my system slowed down. So I went to disk cleaner and it said I had 55 GBs of unnecessary files . After I deleted them, my system crashed. I called HP support and talked to a technician, who wasn't much help. I did a system restore and I thought I was back in business, but yesterday the same popup appeared. This time I Xed it out. I hasn't reappeared yet, but is there any way, I can get rid of it? My Avira program can't detect it and it's not listed as any program. It must be a hidden file. Also, this morning, my computer was running slow, so I rebooted and pressed F8 to go to Safe Mode and run CCleaner, but it started Windows normally. I was going to try again, but it seems to be working fast now. Could the slowdown be due to having four different programs running simultaneously?

lakeman's Avatar
lakeman lakeman is offline
Member with 39 posts.
Join Date: Oct 2004
Experience: Intermediate
04-Jan-2008, 10:53 AM #2
I have a question, as I have had reservations about HP Update on my new computer, and have wondered if it is detrimental to myself and my computer, and have wondered about disabling it. NOW MY BIG QUESTION, why has no one answered this gentlemans (or gentlelady's) posted question? I scan the forum looking for things of interest to myself, and find what I consider good questions posted, that never get an answer.

Last edited by lakeman; 04-Jan-2008 at 10:55 AM.. Reason: mistyped
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mha1 mha1 is offline
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Join Date: Jul 2001
Location: NJ
Experience: Intermediate
04-Jan-2008, 12:05 PM #3
I have been using HP AIO's for the last 5 years, the first one only lasted 3 yrs. Only one time did the HP Update actually WORK and that was a couple months ago. Since then my system has been okay, but the printing function takes a lot longer than it did BEFORE the update. When I get time I will be un and reinstalling the whole thing all over again and NOT doing any updates. If I have any more problems with this HP, my next printer (historically, probably in about a year from now) will be ANOTHER BRAND!
DrDaM4n's Avatar
DrDaM4n DrDaM4n is offline
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Join Date: Jan 2008
Experience: Intermediate
04-Jan-2008, 02:34 PM #4
I have an HP laptop and I don't have any of there pre-installed "software" on there. Fresh install of Windows and updated drivers, bios, ect. and haven't had a problem in over 2 years.
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studentoflife studentoflife is offline
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Junior Member with 10 posts.
Join Date: Aug 2007
Location: Phoenix
Experience: stumbling along
05-Jan-2008, 11:51 PM #5
I'm gonna read a bit more...
...but I really see no need for me to keep the HP Updater running new C5180 is a beauty and I did turn on the automatic installer...thinking twice now....
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