Live Chat & Podcast at 1:00PM Eastern on Sunday!
There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
General Security
Tag Cloud
access acer asus bios bsod computer crash desktop driver drivers error ethernet excel freeze gaming hard drive hardware hdmi internet laptop malware memory modem monitor motherboard network printer problem ram registry router security slow software sound toshiba trojan ubuntu 11.10 uninstall usb video virus vista wifi windows windows 7 windows 7 32 bit windows 7 64 bit windows xp wireless
Search
Search for:
Tech Support Guy Forums > Security & Malware Removal > General Security >
Is HP Update a phishing lure?

Reply  
Thread Tools
wpurdin's Avatar
Computer Specs
Junior Member with 5 posts.
 
Join Date: Dec 2007
Experience: Beginner
30-Dec-2007, 02:56 PM #1
Is HP Update a phishing lure?
About a week ago I got this popup from "HP Update" warning me that I needed to download critical security updates. So, like a fool, I clicked on the OK button. I was suspicious right away because the CANCEL button didn't work. After the download, my system slowed down. So I went to disk cleaner and it said I had 55 GBs of unnecessary files . After I deleted them, my system crashed. I called HP support and talked to a technician, who wasn't much help. I did a system restore and I thought I was back in business, but yesterday the same popup appeared. This time I Xed it out. I hasn't reappeared yet, but is there any way, I can get rid of it? My Avira program can't detect it and it's not listed as any program. It must be a hidden file. Also, this morning, my computer was running slow, so I rebooted and pressed F8 to go to Safe Mode and run CCleaner, but it started Windows normally. I was going to try again, but it seems to be working fast now. Could the slowdown be due to having four different programs running simultaneously?

Thanks
lakeman's Avatar
Member with 32 posts.
 
Join Date: Oct 2004
Experience: Intermediate
04-Jan-2008, 11:53 AM #2
I have a question, as I have had reservations about HP Update on my new computer, and have wondered if it is detrimental to myself and my computer, and have wondered about disabling it. NOW MY BIG QUESTION, why has no one answered this gentlemans (or gentlelady's) posted question? I scan the forum looking for things of interest to myself, and find what I consider good questions posted, that never get an answer.

Last edited by lakeman; 04-Jan-2008 at 11:55 AM.. Reason: mistyped
mha1's Avatar
Junior Member with 23 posts.
 
Join Date: Jul 2001
Location: NJ
04-Jan-2008, 01:05 PM #3
I have been using HP AIO's for the last 5 years, the first one only lasted 3 yrs. Only one time did the HP Update actually WORK and that was a couple months ago. Since then my system has been okay, but the printing function takes a lot longer than it did BEFORE the update. When I get time I will be un and reinstalling the whole thing all over again and NOT doing any updates. If I have any more problems with this HP, my next printer (historically, probably in about a year from now) will be ANOTHER BRAND!
DrDaM4n's Avatar
Junior Member with 10 posts.
 
Join Date: Jan 2008
Experience: Intermediate
04-Jan-2008, 03:34 PM #4
I have an HP laptop and I don't have any of there pre-installed "software" on there. Fresh install of Windows and updated drivers, bios, ect. and haven't had a problem in over 2 years.
studentoflife's Avatar
Computer Specs
Junior Member with 10 posts.
 
Join Date: Aug 2007
Location: Phoenix
Experience: stumbling along
06-Jan-2008, 12:51 AM #5
I'm gonna read a bit more...
...but I really see no need for me to keep the HP Updater running ...my new C5180 is a beauty and I did turn on the automatic installer...thinking twice now....
Reply

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.
Thread Tools



Facebook Facebook Twitter Twitter TechGuy.tv TechGuy.tv Mobile TSG Mobile
You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -4. The time now is 12:09 AM.
Copyright © 1996 - 2011 TechGuy, Inc. All rights reserved.

Powered by Cermak Technologies, Inc.