[Becrux]

Hi all,

I'm trying to install another antivirus program on my computer, but every time I try it prompts me to uninstall PC-cillin, or offers to do it for me. I let it uninstall PC-cillin, but when it tries it is unsuccessful. It gives me an error pop up that reads "Internal Error 2753. PccMsi.dll". I have deleted every reference to Trend Micro and PC-cillin on my hard drive and in the registry, the problem remains.

Additionally, when I open the control panel I see the symbol for PC-cillin there. I suspect that may have something to do with it. Anybody ever experience this? If anyone can help I would be forever grateful. This is very frustrating.

Thank you in advance.

[ozrom1e]

Welcome to TSG....

Try this site:

http://esupport.trendmicro.com/suppo...STALLATION_1_1

[Becrux]

Hi and thank you for the welcome and the link. I used the link as a springboard to resolve the issue and I was successful.

Thank you again!