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2 distinct problems with getting online


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Chief1313's Avatar
Computer Specs
Junior Member with 1 posts.
 
Join Date: Jan 2008
Experience: Beginner
28-Jan-2008, 05:13 PM #1
2 distinct problems with getting online
Long time computer user but first time with problems like these. I have two laptops, both of which I think have been infected by viruses which have shut down their ability to get online.

Computer 1--Lots of popup virus alerts a while back. Scanned everyday. Kept coming back. At first it would not allow me to go to websites a second time. For example, if I went to yahoo.com then tried the next day, it would not recognize it. That continued for a while, and now it will not open any webpages. It says it is recognizing the wireless router, or the cable when plugged in directly. But no webpages can be opened. Any ideas?

Computer 2--Similar to the first but recently it did 2 weird things. First is it looks like it reverted to an older version of Windows. The task bar at the bottom is no longer blue with the Start button Green and the 4 colored windows symbol next to it. Now it is a thin gray bar, and the start button is a distinct gray button. The font and styles of lettering when you click on things is also very large. The most annoying however is when you go to the connections page it recognizes no connection. Not the wireless router, not the cable when plugged in directly, nothing. So I cant get online at all.

Both computers were used on this network at home and many others at work, in coffee shops, hotels, etc. So they have both gotten online before but just not now.

Any help on either problem would be greatly appreciated.

thanks!
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Join Date: Oct 2007
Location: A-town -- South Australia
Experience: Intermediate-Advanced
29-Jan-2008, 07:50 PM #2
ok i am not too sure about computer 2 but i think you may have some form of rogue antispy, were these popups from the internet or from one of your antivirus/spyware/malware/adware ect. ect. programs? what are the names of the viruses they say u have, and if they are trying to make you buy them whats the name of these programs?
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