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Norton 360 - LiveUpdate results differ from cmd>luall

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ssm...'s Avatar
Computer Specs
Junior Member with 1 posts.
 
Join Date: Feb 2008
Experience: Intermediate
05-Feb-2008, 07:49 AM #1
Norton 360 - LiveUpdate results differ from cmd>luall
I installed Norton 360 and satisfied all of the recommendations and configurations. It seems to be running well. I ran LiveUpdate (luall) from the command line and got the screen cut below. The LU1845 is not seen when LiveUpdate is run from the icon. Should I be concerned?


ssm...
--------------------------------------------------------------------
The following Symantec products and components are installed on your computer.
> LiveUpdate
> LiveUpdate Notice
> Symantec Antivirus Definition
> Symantec Intrusion Prevention Signatures
> Symantec Security Software
> Symantec Security Software Update
> Symantec Shared Components
> Symantec Trusted Application List

Initializing...
Connecting to liveupdate.symantecliveupdate.com...

Downloading catalog file (1 of 15), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (2 of 15), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (3 of 15), product up-to-date.
Downloading catalog file (4 of 15), product up-to-date.
Downloading catalog file (5 of 15), product up-to-date.
Downloading catalog file (6 of 15), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (7 of 15), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (8 of 15), product up-to-date.
Downloading catalog file (9 of 15), product up-to-date.
Downloading catalog file (10 of 15), product up-to-date.
Downloading catalog file (11 of 15), product up-to-date.
Downloading catalog file (12 of 15), product up-to-date.
Downloading catalog file (13 of 15), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (14 of 15), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (15 of 15), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list

The following updates have been aborted:
> Symantec Security Software Update has 1 aborted update(s).
Reason:
LU1845: This product was not updated due to a processing error.


LiveUpdate session is complete.
-------------------------------------------------------
Michael York's Avatar
Senior Member with 316 posts.
 
Join Date: Nov 2007
13-Feb-2008, 05:29 PM #2
Quote:
Originally Posted by ssm... View Post
I installed Norton 360 and satisfied all of the recommendations and configurations. It seems to be running well. I ran LiveUpdate (luall) from the command line and got the screen cut below. The LU1845 is not seen when LiveUpdate is run from the icon. Should I be concerned?


ssm...
--------------------------------------------------------------------
The following Symantec products and components are installed on your computer.
> LiveUpdate
> LiveUpdate Notice
> Symantec Antivirus Definition
> Symantec Intrusion Prevention Signatures
> Symantec Security Software
> Symantec Security Software Update
> Symantec Shared Components
> Symantec Trusted Application List

Initializing...
Connecting to liveupdate.symantecliveupdate.com...

Downloading catalog file (1 of 15), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (2 of 15), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (3 of 15), product up-to-date.
Downloading catalog file (4 of 15), product up-to-date.
Downloading catalog file (5 of 15), product up-to-date.
Downloading catalog file (6 of 15), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (7 of 15), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (8 of 15), product up-to-date.
Downloading catalog file (9 of 15), product up-to-date.
Downloading catalog file (10 of 15), product up-to-date.
Downloading catalog file (11 of 15), product up-to-date.
Downloading catalog file (12 of 15), product up-to-date.
Downloading catalog file (13 of 15), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (14 of 15), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (15 of 15), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list

The following updates have been aborted:
> Symantec Security Software Update has 1 aborted update(s).
Reason:
LU1845: This product was not updated due to a processing error.


LiveUpdate session is complete.
-------------------------------------------------------
Hi ssm,

This is Mike from the Norton Authorized Support Team responding to your post. The error message you received points to a problem with the LiveUpdate feature. Please click on the link below and run the tool.

Norton LU Fix Tool

Please try this tool and let me know if it resolves your issue.

Thanks,
Mike
__________________
Michael York - Norton Authorized Support Team
Symantec Corporation
http://service.symantec.com/priority
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