[ijusth]

installed prevx2 and found to my dismay that it is next to impossible to remove. I keep getting a message on restart that it requires a reboot due to an operation it ran. Tried the deinstall and it was unable to finish since it found a process that was not closed. Looking in task manager it seemed to be pxagent.exe. The entire folder could not be manually removed since it seemed to be locked. I then went to the tech support folks and they said run a removal tool. It failed stating there was a write protect error. The next choice was to rerun the removal tool under safemode. The problem with that is I can't get into safe mode (there is a separate help thread on that one elsewhere on this forum). The system seems to run fine otherwise.

also for what it's worth I tried to modify registry and it seems to be locked.

Ideas are welcome.

[rainforest123]

Which version of Windows have you?
RIGHT click "computer" or "my computer"
Left click "properties"

Please provide error messages.
EXACT wording is very helpful.

start > run
delete contents of long, skinny, white box
type: eventvwr.exe
Click "ok"
Maximize screen
On the left, left click "applications"
On the right, RIGHT click on an error
Left click the double sheet of paper icon.
That will copy the information to your clipboard.
Return to this thread.
Right click in the composition area or your reply.
Left click "paste".

Repeat for "system".

RF123