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McAfee won't install


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rcoups's Avatar
rcoups rcoups is offline
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Join Date: Feb 2002
24-Feb-2008, 06:49 AM #1
Exclamation McAfee won't install
A co-worker bought a Gateway (AMD dual core,Vista). All was well until his McAfee version expired. Now he can't install a downloaded version or the store bought version. Neither will proceed past a blank window after invoking the set up routine. I ran Ad Aware, Spybot S&D, Spyware Doctor and Trojan Remover. Nothing nasty was revealed. After many hours, I left him with a free version of AVG and best wishes.

He, of course, really wants McAfee to work since he has paid for it twice now.

Windows Defender was present while his pre-installed McAfee was working, but could it be preventing a new installation ? If not, any other ideas? Thanks in advance.
golferbob's Avatar
Member with 3,896 posts.
 
Join Date: May 2004
Experience: Intermediate
24-Feb-2008, 07:06 AM #2
mcafee
use the tool below to uninstall mcafee ,restart , then try to install the new.


http://www.majorgeeks.com/McAfee_Con...ool_d5420.html
stantley's Avatar
Computer Specs
Member with 7,009 posts.
 
Join Date: May 2005
Location: Pittsburgh PA USA
Experience: Advanced
24-Feb-2008, 11:01 AM #3
Uninstall Windows Defender and AdAware, then try reinstalling McAfee. If you still have a problem, uninstall Spyware Doctor. Once McAfee is installed you can try reinstalling AdAware and Spyware Doctor. I wouldn't bother reinstalling Defender.
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