[MikeonMele]

I am having a problem with the latest yahoo. Emails with movie clips (enclosure paper clip showing) won't open. I get a green box with "Norton Antivirus Scanning". It never comes back. I have to trash the tab to get out.

I have tried every lookup I could think of, and can't A) Contact Yahoo, B) re install old yahoo without unwanted scan which is BS. Anybody know how to correct this "improvement"?

[Byteman]

It's probably your Norton Antivirus program that is scanning the emails....I don't advise you turn off email scanning.

You should have anyone who mails these clips to you look into the use of one of these great online storage (free and there are premium accounts available) sites.......many social networking sites like Facebook are also including this feature...a great way to share and save files online, which you can download at leisure...though, Norton will still scan them but, not mess up your online experience with Yahoo quite as much. Ordinary emails won't take long to scan...all attachments should be scanned or you risk getting infected. It's not much fun taking care of the worms that you can easily get through emails.



Here are a few:

http://www.dropboks.com/

http://www.bluestring.com/

http://www.4shared.com/

[MikeonMele]

Sorry not to be as clear as possible. The reason I'm upset about this is that I DO NOT USE NORTON ANTIVIRUS. I am an OPTONLINE customer and they supply antivirus from CA which works quite well. I have no reason to "scan" with NORTON, which is what happens evidentally as a "builtin" provided and triggered by Yahoo when I click the paperclip to try to open the enclosed file. I think it goes away searching for, and doesn't come back because I don't have (and don't want) Norton on my box. I think there is code in the latest Yahoo to automatically do this, and that's what I want stopped.......

[Byteman]

Hi,

Sorry to have misinterpreted...anyway, here's a page with the Norton scanning email attachments info:

http://help.yahoo.com/us/tutorials/m...achments3.html

Another link:

http://help.yahoo.com/l/us/yahoo/mai...mguard-07.html

That one says you cannot turn off Norton Automatic email scanning with Yahoo Mail!

I'm reading through search results, most I've read are not helpful but I will post something relevant if found. I do see several places advise to turn off email scanning in your installed antivirus program.

Is your CA set to scan emails also? I don't think it would be safe to turn off all antivirus scanning, so not advising you do so. If you use any other email client does the same thing happen?

If you don't have another email client, would Gmail do perhaps to allow you some hassle-free movie clips?

Gmail is free- nothing to download.... you do have to register, takes about half a minute, pick a username that is available, pick a password, and that's it.

https://www.google.com/accounts/Serv...t&ltmplcache=2