[nikkipugs]

I have no idea how they did it yet, but the hackers got into my on line bank account, and helped themselves to $2,000.00 of my hard earned dollars. We are pensioners and watch our budget pretty closely. They somehow managed to figure out my password, I guess and it has been very upsetting these past few days. We still cannot get into our bank account, while waiting for a new access code from the bank. Fortunately, the bank will eventually reminburse us 100%. Needless to say our password will be changed there, and anywhere else that I think a hacker could get it. Just a word to everybody to be very, very careful out there, it happened to us, and we ARE very very careful.BTW, we run Norton antivirus and now have Spy Sweeper, as directed by my son.

[BlueEyedFox]

Norton is horrible for any type of protection, I reccomend you get Zone Alarm Internet Security Suite

http://www.zonealarm.com/store/conte...try=US&lang=en

It provides you with a Firewall to protect you from hackers, and Antivirus and Antispyware built in

I also reccomend these programs to fight Malware

http://www.superantispyware.com/down...NTISPYWAREFREE
http://www.download.com/Malwarebytes...4-10804572.htm

[NICK G]

So sorry for your loss...of privacy. It's so sad to have jerks around with nothing else to do.
See this thread for my security measures. They are all free apps.
I am on cable behind a Linksys wireless router also which helps a lot.
Good luck.

[nikkipugs]

Thanks a lot Nick & Blue eyed..

[Blackmirror]

If you have been hacked you might have something on your pc.
Please do this

Post a hjt log

If you have HJT already please uninstall before reinstalling new version
Click here to download HJTInstall.exe

• Save HJTInstall.exe to your desktop.
• Doubleclick on the HJTInstall.exe icon on your desktop.
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
• Click on Install.
• It will create a HijackThis icon on the desktop.
• Once installed, it will launch Hijackthis.
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
• Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

[nikkipugs]

In case I have been forgetfyl, thanks to all who sent their ideas to me, I really appreciated it. My bank did catch the hackers, and my money was returned in full, including service charges of $3.00 :O)

[blues_harp28]

What some folk do is to set up a separate account at the same bank and set the limit to say $300 or whatever and use that account to buy things online?
That way only a limited amount cash can ever be taken, should that happen again.

[DoubleHelix]

The bank is sure the account was accessed online? How did they transfer money out with just online access? Was your password easy to guess?

[stephencc]

You need to make sure you run a firewall and clean up your computer, they probably installed malware or keyloggers and grabbed your password that way. You might of entered your information into a phishing site as well and your information was sent to a destination other than your bank.

[mrss]

Originally Posted by DoubleHelix

The bank is sure the account was accessed online? How did they transfer money out with just online access? Was your password easy to guess?

Lots of accounts allow wire transfer. Poster could have gotten phished where you get a fake email asking to confirm logon/email.. Some of them look so authentic. I don't respond to any email from my bank, ebay, or paypal. Figure they can send me real mail.

Here's a real horror story of password theft.

[rangerdud105]

Originally Posted by mrss

Here's a real horror story of password theft.

lol