Antivirus and Spyware detected

troublegirl · 12-Jun-2008, 09:02 PM #1

Install antivirus and spyware to protect personal information. When the computer goes idle, there are bugs crawling around on the screen.

Computer
HP pavilion a810e
Microsoft Windows XP
version 2002
Service Pack 2
2.00 Ghz
448 MB of RAM
AMD sempron(tm) 3000+

troublegirl · 12-Jun-2008, 09:09 PM #2

I am new to this so please let me know what other info will be needed to complete this troubleshoot.

troublegirl · 12-Jun-2008, 09:10 PM #3

I am still waiting on an answer.

lunarlander · 12-Jun-2008, 10:29 PM #4

Your little bugs crawling on the screen is malware.

I would post a HijackThis log for a log specialist to take a look. HijackThis is available here:

http://www.trendsecure.com/portal/en...kthis/download

Use "Do a system scan and save a log file", and notepad will open with a log of what it finds, copy and paste the contents here. Don't ask it to fix anything.

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