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Norton 360 will not wokr iwth outlook, AOL or firefox

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fedsuns's Avatar
Junior Member with 1 posts.
 
Join Date: Jun 2008
16-Jun-2008, 06:42 PM #1
Norton 360 will not wokr iwth outlook, AOL or firefox
I have installed norton 360. On the initial install Norton 360 defragged my desk. Since installing Norton 360 the following has happened:
  1. Outlook will not recieve incoming e-maills unless the e-mail scanning is turned off.
  2. Firefox crashes on opening
  3. AOL opens and logs in fine but when I go to check my AOL e-mail it shuts down
Things that Norton support has done:
  1. completely uninstalled and reinstalled Norton 360 multiple times
  2. Told me that I needed to reinstall firefox (which I did with no apparent effect)
  3. Suggested that I might have SSL enabled on my e-mail and 360 will not work with SSL. (As it turns out I do not have SSL on the e-mail
  4. Finally after several calls has escalated the problem
I suspect that Norton has changed a security setting or dll somewhere that the uninstall is not reverting back. Has anyone got any ideas?
MikeSwim07's Avatar
Computer Specs
Senior Member with 4,767 posts.
 
Join Date: Apr 2007
Location: Cleveland, Ohio
07-Jul-2008, 09:29 AM #2
It might be,

for an Anti Virus, I would suggest AVG, Avira or Avast
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aol, firefox, norton 360

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