[wilson44512]

hope some one can help me? my brother tried to install the new 8.0. but during installation he gets a pop up saying some thing like "Unsupported Windows Version" and it wont install. he has windows XP. i would be able to help him better but he lives over 100 miles away. and all i can do is talk to him over the phone. what is really hard is. he don't know much about computers.

[Kitch]

AVG 8.0 needs XP Service Pack 2, maybe your brother hasn't updated in a while?

[wilson44512]

ahhhhh maybe that's it. ill have to find it for him to download and install it. thanks

[Kitch]

[wilson44512]

so i told him he needs to check to see if his PC needs updating. but when he clicks on windows update he gets a pop up saying. some thing about cant update because of active x security wont allow it. i tried to help him with the Internet option. but it didn't help? have any idea on this one?

[Kitch]

Not sure about that, this page might help ............ http://v4.windowsupdate.microsoft.com/troubleshoot/

'General troubleshooting for scripting errors' looks promising.