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Solved: Symantec Program Alert Message


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wpspws's Avatar
Computer Specs
Junior Member with 10 posts.
 
Join Date: Oct 2006
Experience: Beginner
27-Jun-2008, 12:40 PM #1
Exclamation Solved: Symantec Program Alert Message
I received a Program Alert from Symantec. It reads ' A remote system is attempting to access iexplore on your computer. This program has been modified since it was last used.' It gives me a remote and local address as a series of numbers. Symantec recommends that I allow it; but how do I know exactly what it is? Someone please help me. Thanks.
TOGG's Avatar
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Join Date: Apr 2002
Location: Birmingham, England
27-Jun-2008, 02:46 PM #2
Isn't there anything in the Symantec help files that might clarify things?

If you copy/paste the text of the alert message here (editing anything that identifies you), someone may be able to help you. If the 'series of numbers' you mention are in groups of four eg: 123.86.29.203, they will be IP Adresses and they can sometimes be identified (but probably not the one I quoted because I made it up!).

In the final analysis though, only you can decide whether to trust your software.
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wpspws's Avatar
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27-Jun-2008, 04:40 PM #3
In addition to the wording that I already quoted, the information is:
Program: iexplore.exe
Path: c:\ProgramFiles\InternetExplorer\
Remote address: 72.21.95.89 :5004
Local address: 192.168.1.33 :3914
Protocol: UDP (inbound)

As a non-computer 'geek', how am I suppose to know whether or not to allow the above information???
Thanks.
TechOutsider's Avatar
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27-Jun-2008, 11:51 PM #4
Could be interactive content from the web. Did you allow anyone or tell ask anyone to remotely access your computer? I would allow the connection, however, update Norton using LiveUpdate. Norton will detect any signs or suspicious behavior.
wpspws's Avatar
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28-Jun-2008, 08:15 AM #5
Exclamation Still don't know what the web address is
No I didn't allow access from a remote computer. The main question is how do I interpret the numerical addresses into a web address that I could access?
TOGG's Avatar
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28-Jun-2008, 10:21 AM #6
Steve Gibson's ID Serve includes 'reverse DNS lookup' which may be able to identify the domain name associated with a particular IP address; http://www.grc.com/id/IDServe.htm Whether the information produced by this process will be of any practical use is another question entirely!

There is also something called 'Who is' which you could Google for, or you could look up 'reverse DNS' which should produce info about free programs that can check IP addresses.
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