Solved: Zone Alarm with XP update

Nemo2000 · 09-Jul-2008, 02:57 PM #1

Yesterday my PC - running XP SP2 - did some (unknown) automatic Windows updates before it shut down. Today neither IE7 not Outlook Express will access even my router, let alone the Internet, unless ZoneAlarm is turned off - yet I can ping the router or Internet sites quite easily. There is no problem if Windows firewall is turned on instead.

I have a wired Ethernet connection to a D-Link broadband router.

can anyone help please????

HOBOcs · 09-Jul-2008, 03:19 PM #2

Appears to be a MS Security Update and Zone-Alarm issue - see link here

http://forums.zonealarm.org/zonelabs...ssage.id=33780

Nemo2000 · 09-Jul-2008, 03:30 PM #3

Many thanks!!!!
I did a 'remove' on the update patch and re-booted, after which - fortunately! - all seems to be OK. I shall wait to see what ZoneAlarm comes up with, but for the moment Automatic Updates are firmly OFF :-(

**Cookiegal** · 10-Jul-2008, 10:57 AM #4

New versions of the various ZoneAlarm programs are now available for download which correct this issue:

http://download.zonealarm.com/bin/fr...cessIssue.html

Nemo2000 · 10-Jul-2008, 02:38 PM #5

Thanks for the update! Downloading now......

**Cookiegal** · 10-Jul-2008, 02:40 PM #6

You're welcome.

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