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Tech Support Guy Forums > Security & Malware Removal > General Security >
AVG Resident Shield paralysing my PC

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Nokios's Avatar
Computer Specs
Junior Member with 25 posts.
 
Join Date: Jul 2008
10-Jul-2008, 01:24 PM #1
AVG Resident Shield paralysing my PC
Since I started using AVG Free anti-virus v.8, my PC started to slow CONSIDERABLY....especially when I put my mouse cursor on the "Start" button...After a few hours of PC use,it would take minutes for the program list to populate !! This is most marked in branching menus...I have this empty gray rectangle totally paralyzing the PC till it fills..!!

I tried defrag,added RAM,stopped Win Defender,stopped my Mc Afee Firewall...no effect..

The Task manager always shows the criminal process: AVGrsx.exe consuming 98% of CPU for ages !!!

Whenever I deactivate this cursed process,my PC becomes "Superfast"...


Is there a solution without compromising protection??

Please help




Last edited by Nokios : 10-Jul-2008 03:26 PM.
tomdkat's Avatar
Computer Specs
Distinguished Member with 5,020 posts.
 
Join Date: May 2006
Location: S.F. Bay Area, CA
Experience: Intermediate
10-Jul-2008, 01:30 PM #2
What speed CPU do you have, how much total RAM do you have, and how much free RAM do you have after a fresh system boot?

Peace...
Nokios's Avatar
Computer Specs
Junior Member with 25 posts.
 
Join Date: Jul 2008
10-Jul-2008, 01:33 PM #3
Quote:
Originally Posted by tomdkat View Post
What speed CPU do you have, how much total RAM do you have, and how much free RAM do you have after a fresh system boot?

Peace...

Sorry I recorded all this in my profile and assumed it would show..

Pentium4,Intel MotherBoard,2GHz Intel processor with 1GB RAM...showing on a fresh system (My video card has its own memory)..
Cookiegal's Avatar
Administrator with 63,642 posts.
 
Join Date: Aug 2003
Location: Quebec, Canada
10-Jul-2008, 01:37 PM #4
It's likely updating on boot up as many programs do by default. You can go Tools - Advanced - Scheduler and set it to update later.
Nokios's Avatar
Computer Specs
Junior Member with 25 posts.
 
Join Date: Jul 2008
10-Jul-2008, 01:45 PM #5
It is not only on boot up...yes update does take a few minutes...but all the time...even 10 or 20 hours after booting...It occurs whenever I click "Start" and point to "All programs" !! but it is much worse after I work with my PC for some time.

Now I am running with it deactivated...Another example: tried to copy a 124MB folder to desktop..it took over 7 min with the shield on!!!

Even with the Resident sh.. deactivated,avgrsx.exe is still here in the processes on task manager ...I also noticed an AVG trojan warning after I downloaded a file from the internet with the shield off !!

Last edited by Cookiegal : 10-Jul-2008 05:04 PM.
Cookiegal's Avatar
Administrator with 63,642 posts.
 
Join Date: Aug 2003
Location: Quebec, Canada
10-Jul-2008, 05:03 PM #6
Sorry, I misunderstood. There may be a conflict with some other program you're running. Did you disable all security programs when installing AVG?

Click here to download HJTsetup.exe.
  • Save HJTsetup.exe to your desktop.
  • Double click on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
  • Click Save to save the log file and then the log will open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
__________________
Microsoft MVP - Consumer Security
Cookiegal's Avatar
Administrator with 63,642 posts.
 
Join Date: Aug 2003
Location: Quebec, Canada
10-Jul-2008, 05:04 PM #7
Also, I've edited your post. Please be mindful of your language, even if the words are not totally spelled out.
Nokios's Avatar
Computer Specs
Junior Member with 25 posts.
 
Join Date: Jul 2008
10-Jul-2008, 05:18 PM #8
Hyjack this report:
Logfile of HijackThis v1.99.1
Scan saved at 12:17:40 AM, on 7/11/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\astsrv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
D:\Program Files\Cfos Speed\spd.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows XP\FireSvc.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
T:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\WINDOWS\system32\PSIService.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
d:\Program Files\ProShowGold\ScsiAccess.exe
C:\Program Files\A4Tech\Mouse\Amoumain.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Alcohol\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows XP\Firetray.exe
C:\WINDOWS\system32\svchost.exe
D:\Program Files\WebcamMax\CAMTHINS.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
D:\Program Files\Cfos Speed\cFosSpeed.exe
D:\Program Files\UPHClean\uphclean.exe
C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
D:\Program Files\PC Auto Shutdown\AutoShutdown.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
C:\Program Files\Windows Defender\MSASCui.exe
T:\Program Files\Norton Ghost\Agent\VProTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
D:\Program Files\SRS Labs\Audio Sandbox\SRSSSC.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
D:\Program Files\ClipCache\clipc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\taskmgr.exe
D:\PROGRAM FILES\MOZILLA\FIREFOX.EXE
D:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
F3 - REG:win.ini: run=
O1 - Hosts: AmsServer
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - D:\Program Files\TechSmith\SnagIt 9\SnagItBHO.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
O3 - Toolbar: Translator - {FF284F5C-7CF9-4682-8701-D467C1DBB99F} - D:\Dictionaries\PRMT6\PRMTIE\prmtie.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Save Flash - {4064EA35-578D-4073-A834-C96D82CBCF40} - d:\Program Files\Save Flash\SaveFlash.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - D:\Program Files\TechSmith\SnagIt 9\SnagItIEAddin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [AtiPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [WheelMouse] "C:\Program Files\A4Tech\Mouse\Amoumain.exe"
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [McAfeeFireTray] "C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows XP\Firetray.exe"
O4 - HKLM\..\Run: [WebcamMaxMoniter] "D:\Program Files\WebcamMax\CAMTHINS.exe" /m
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [cFosSpeed] "D:\Program Files\Cfos Speed\cFosSpeed.exe"
O4 - HKLM\..\Run: [Babylon Client] "d:\Program Files\Babylon\Babylon-Pro\Babylon.exe" -AutoStart
O4 - HKLM\..\Run: [NeroFilterCheck] "C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe"
O4 - HKLM\..\Run: [PDF4 Registry Controller] "D:\Program Files\ScanSoft\PDF Professional 4.0\\RegistryController.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [PC Auto Shutdown] D:\Program Files\PC Auto Shutdown\AutoShutdown.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IMONTRAY] C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Norton Ghost 12.0] "T:\Program Files\Norton Ghost\Agent\VProTray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [OpAgent] "OpAgent.exe" /agent
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [SRS Audio Sandbox] "D:\Program Files\SRS Labs\Audio Sandbox\SRSSSC.exe" /hideme
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: ClipCache Pro.lnk = D:\Program Files\ClipCache\clipc.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Flash Saver - {09EA1F80-F40A-11D1-B792-444553540001} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Flash Saver - {09EA1F80-F40A-11D1-B792-444553540001} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O9 - Extra button: (no name) - {7A2EFD41-E6B3-11D2-89E3-00E0292EE574} - D:\Dictionaries\PRMT6\PRMTIE\prmtie5.htm
O9 - Extra 'Tools' menuitem: Translate - {7A2EFD41-E6B3-11D2-89E3-00E0292EE574} - D:\Dictionaries\PRMT6\PRMTIE\prmtie5.htm
O9 - Extra button: (no name) - {7A2EFD41-E6B3-11D2-89E3-00E0292EE575} - D:\Dictionaries\PRMT6\PRMTIE\options.htm
O9 - Extra 'Tools' menuitem: Customize translation options - {7A2EFD41-E6B3-11D2-89E3-00E0292EE575} - D:\Dictionaries\PRMT6\PRMTIE\options.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: SmartWhois - {FD9DE2B4-C926-4460-81C4-FC58C6F1062E} - D:\Program Files\Who is\swmsie.exe
O9 - Extra button: (no name) - {FF983118-58C7-4AD4-B5A7-691C39CB7B42} - D:\Program Files\Who is\swmsie.exe
O9 - Extra 'Tools' menuitem: SmartWhois - {FF983118-58C7-4AD4-B5A7-691C39CB7B42} - D:\Program Files\Who is\swmsie.exe
O11 - Options group: [INTERNATIONAL] International*
O11 - Options group: [TABS] Tabbed Browsing
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {3D3BF1F8-9696-4A5E-B4F1-49101C997B70} (VaxSIPUserAgentCAB Control) - http://www.earthcaller.com/VaxSIPUserAgentCAB.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by121fd.bay121.hotmail.msn.co...s/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1203026755156
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1203026725562
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab47946.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F06FAEB3-5DEC-4500-A85C-9DBC666A3B5B}: NameServer = xxxxxxxxxxx
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: wlmailhtml - {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live\Mail\mailcomm.dll
O20 - AppInit_DLLs: prio.dll,C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL,avgrsstx.dll C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - D:\Program Files\Ad-Aware\aawservice.exe
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - Unknown owner - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AST Service (astcc) - Nalpeiron Ltd. - C:\WINDOWS\system32\astsrv.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: cFosSpeed System Service (cFosSpeedS) - Unknown owner - D:\Program Files\Cfos Speed\spd.exe" -service (file missing)
O23 - Service: McAfee Desktop Firewall Service (FireSvc) - Networks Associates Technology, Inc. - C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows XP\FireSvc.exe
O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Intel(R) Active Monitor (imonNT) - Intel Corp. - C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe" /ServiceStart (file missing)
O23 - Service: Norton Ghost - Symantec Corporation - T:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: ScsiAccess - Unknown owner - d:\Program Files\ProShowGold\ScsiAccess.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol\Alcohol 120\StarWind\StarWindServiceAE.exe

Last edited by Cookiegal : 13-Jul-2008 07:42 PM.
Cookiegal's Avatar
Administrator with 63,642 posts.
 
Join Date: Aug 2003
Location: Quebec, Canada
10-Jul-2008, 05:49 PM #9
Do you recognize this?

AmsServer

Open HijackThis and click on "Config" and then on the "Misc Tools" button. If you're viewing HijackThis from the Main Menu then click on "Open the Misc Tools Section". Click on the "Open Uninstall Manager" button. Click the "Save List" button. Copy and paste that list here please.
__________________
Microsoft MVP - Consumer Security
Nokios's Avatar
Computer Specs
Junior Member with 25 posts.
 
Join Date: Jul 2008
10-Jul-2008, 06:06 PM #10
@promt Professional 7 EFFE Try-Buy
+++ ÇáßÊÇÈ ÇáãÞÏÓ ÈÇááÛÉ ÇáÚÑÈíÉ ÇáÇÕÏÇÑ ÇáËÇäì æÇáÓäßÓÇÑ +++
1998 Grolier Multimedia Encyclopedia
1999 World Book (International)
3D SexVilla
3DVIA Player 4.1
abrViewer.NET v2
Ad-Aware
Adobe Acrobat 7.0.9 Professional
Adobe Bridge 1.0
Adobe Common File Installer
Adobe Flash Player Plugin
Adobe Help Center 1.0
Adobe PDF IFilter 4.1
Adobe Photoshop CS2
Adobe Shockwave Player
Adobe Stock Photos 1.0
Air Guard Full
AirStrike II Gulf Thunder
Alien Skin Exposure 2
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Alien Skin Image Doctor 2
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Alien Skin Xenofex 2.0
Altostorm Rectilinear Panorama v1.2.1 Pro
Antidote RX v7
Apple Software Update
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Aspi Installer
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ATI AVIVO Transcoder v1.12
ATI Control Panel
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ATI MCE Transcode
ATI Multimedia Center 9.03
Atlas of Dermatology
AudioBurst FX Engine
Aurora MPEG To DVD Burner 4.9.15
AutoMask 4_68
AV Bros. Page Curl Pro 2.1 (Remove Only)
AVG Free 8.0
AVI/MPEG/RM/WMV Joiner 4.51
AviInfo 3.1.0
Azureus
Babylon
Beach Head 2002
BiblePro Software
BibleWorks 6
Bixorama
buZZ.Pro 3.0
Call Soft Pro 3.1
CDRoller version 7.51
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ChordWizard Gold 2.0
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Christ the Saviour Cathedral 3D 1.0
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ClipCache Pro 3.1.0
CloneCD
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CLUE Classic
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Compatibility Pack for the 2007 Office system
CoreAVC Professional Edition (remove only)
COWON Media Center - jetAudio Plus VX
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DFE-520TX
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Egyptoid
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Encyclopaedia Britannica 2007 Ultimate Reference Suite
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EZ Extract Resource
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Fast Video Indexer 1.08
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ffdshow [rev 1751] [2007-01-05]
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FLV Player
Focus Magic 3.02
Font Fitting Room Deluxe
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Foxit Reader
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GlowingWorld 3.1
Google Desktop
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HD Pack 1.4
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Holiday Lights 5.4
Hotfix for MSXML 2 (KB887606)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
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HP Photo and Imaging 2.2 - Scanjet 3970 Series
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iolo technologies' Search and Recover 4
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Jasc Virtual Painter 4
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jv16 PowerTools 2008
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Learning Essentials for Microsoft Office
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LifeGlobe Goldfish Aquarium 2.0
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Lizardtech DjVu Control
LogoManager for Nokia Phones
luxor 3
MagicScore
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Micro Application - 36 Dictionnaires et Recueils de Correspondance - version d'évaluation
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Microsoft Office 2003 Proofing Tools
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Microsoft Reader
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Microsoft Visual C++ 2005 Redistributable
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Monkey's Audio
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MP3 Rocket
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Music MasterWorks v3.87
Mysteries of Horus
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Nature Illusion Studio
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oRipa Yahoo Webcam Recorder1.2.2
Oxford Interactive Encyclopedia
PC Auto Shutdown 2.2
PCI SoftV92 Modem
PDF Password Cracker Pro v2.0
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PDR Electronic Library
Pegasus Imaging Corp. "The JPEG Wizard2"
PerfectDisk 2008 Professional
Petit Larousse 2008
Photo! 3D Album 1.0 Beta
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thriXXX VirtuallyJenna-029.002
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Last edited by Nokios : 10-Jul-2008 06:28 PM.
Nokios's Avatar
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10-Jul-2008, 06:12 PM #11
I do not remember anything about this "server" in my Hosts file...


On google seems to be either related to Norton antivirus(Symmantec)...I used to have it a long long time ago..but now I still have both: Norton Ghost and Norton Win Doctor...or to the American meteorological society (!!) or....!!

Norton ghost recovery CD offers an antivirus scan...(??..maybe it is related to it?)

Last edited by Nokios : 10-Jul-2008 06:35 PM.
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Join Date: Aug 2003
Location: Quebec, Canada
11-Jul-2008, 10:35 AM #12
I should have asked for a list of what you DON'T have installed.

I would go through that list and remove any programs you no longer use or need via the Control Panel - Add or Remove Programs.

Regarding the following, if you downloaded them intentionally then leave them but malware sometimes installs these types of programs so if not, remove them via the Control Panel.

3D SexVilla
thriXXX VirtuallyJenna-029.002
VirtuallyJenna-2.017.002




Remove AVG 8 via the Control Panel as well.



Click here to download ATF Cleaner by Atribune and save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program. (Vista users right-click and slect "Run As Administrator").
  • Under Main choose: Select All
  • Click the Empty Selected button.
    • If you use Firefox:
      • Click Firefox at the top and choose: Select All
      • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    • If you use Opera:
      • Click Opera at the top and choose: Select All
      • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.


Now redownload the AVG8 installer then disconnect from the Internet and disable all of your security programs, i.e. McAfee Firewall, Windows Defender and disable Norton Ghost as well.


Now run the AVG installer.

Don't forget to re-enable your security programs before going back on-line.


Let me know how it goes please.
__________________
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Last edited by Cookiegal : 11-Jul-2008 11:21 AM.
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11-Jul-2008, 11:14 AM #13
A big THANK YOU Cookiegal,

I followed literally all your directives exept for these:
1) I kept the XXX softwares because I had installed them
2) On using the ATF cleaner,"Firefox" was greyed so it could not be clicked
3) I could not deactivate Norton Ghost..

After reinstallation of AVG,setting back Firewall and Win Defender then connecting here I am.....................alas with the same situation..!!no improvement


During reinstalling AVG I got these 2 warnings (errors?) :

Local machine: installed successfully
Installation:
Warning: Action failed for registry key HKCU\Software\Avg (Administrator): creating registry key....
Error 0x80070005
Warning: Action failed for registry key HKCU\Software\Avg\Avg8 (Administrator): creating registry key....
Internal error. Registry handle has not been opened.


But here is a copy of my registry now:

[HKEY_CURRENT_USER\Software\Avg]
[HKEY_CURRENT_USER\Software\Avg\Avg8]
[HKEY_CURRENT_USER\Software\Avg\Avg8\Dialogs]

[HKEY_CURRENT_USER\Software\Avg\Avg8\Dialogs\Layout]
"FrwWizard"=hex:2c,00,00,00,00,00,00,00,01,00,00,00,ff,ff,ff,ff,ff,ff,ff,ff ,ff,\
ff,ff,ff,ff,ff,ff,ff,e9,00,00,00,aa,00,00,00,17,03,00,00,39,02,00,00

[HKEY_CURRENT_USER\Software\Avg\Avg8\MainWnd]
"WndPos"=hex:2c,00,00,00,00,00,00,00,01,00,00,00,ff,ff,ff,ff,ff,ff,ff,ff,ff ,ff,\

These keys look fine to me !!




I think seriously of keeping the things as they are with a DEactivated Resident shield...I think that the stuff downloaded by firefox are automatically sent for scrutiny by the AVG...same for mail..Besides,Win Defender is supposed to prevent or stop abnormal activity...

Please advise...can I do it this way or is it preferable to try another antivirus? (Avira,Avast??)

Last edited by Nokios : 11-Jul-2008 12:30 PM.
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Location: Quebec, Canada
11-Jul-2008, 11:25 AM #14
Something must still be interfering.

The same goes for ATF Cleaner if Firefox was greyed out then some components of the program probably didn't get installed.

You can't run AVG without it's resident shield as that's its main component and you wouldn't be protected.

I'd like to check the Event Viewer to see what type of errors are being generated by these failed installs.

Please go to Start - Run - type in eventvwr.msc to open the event viewer. Look under both "Application" and "System" for recent (the last 48 hours or so) errors (shown in red) and if found, do this for each one.

Double-click the error to open it up and then click on the icon that looks like two pieces of paper. This will copy the full error. Then "paste" the error into Notepad. Do this for each one until you have them all listed in Notepad and then copy and paste the list in a reply here please.
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11-Jul-2008, 11:44 AM #15
First here are "Application Warnings" not errors...and as you can see they are 2 d old


Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1524
Date: 7/8/2008
Time: 11:29:37 PM
User: COMPUTER\*****
Computer: COMPUTER
Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.



For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.





Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 7/8/2008
Time: 11:31:27 PM
User: NT AUTHORITY\SYSTEM
Computer: COMPUTER
Description:
Windows saved user COMPUTER\***** registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.






Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1524
Date: 7/9/2008
Time: 12:11:56 AM
User: COMPUTER\*****
Computer: COMPUTER
Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.



For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 7/9/2008
Time: 12:13:27 AM
User: NT AUTHORITY\SYSTEM
Computer: COMPUTER
Description:
Windows saved user COMPUTER\***** registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.




Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1524
Date: 7/9/2008
Time: 2:52:06 AM
User: COMPUTER\*****
Computer: COMPUTER
Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.



For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.







Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 7/9/2008
Time: 2:53:29 AM
User: NT AUTHORITY\SYSTEM
Computer: COMPUTER
Description:
Windows saved user COMPUTER\***** registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.







Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1524
Date: 7/9/2008
Time: 12:30:02 PM
User: COMPUTER\*****
Computer: COMPUTER
Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.



For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.






Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 7/9/2008
Time: 12:31:59 PM
User: NT AUTHORITY\SYSTEM
Computer: COMPUTER
Description:
Windows saved user COMPUTER\***** registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.















After I installed and run microsoft UPHClean, the P.C. only takes less than 1 min to shut-down...and no more application errors in the event viewer

Last edited by Nokios : 11-Jul-2008 11:56 AM.
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