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Chicadee3's Avatar
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Junior Member with 3 posts.
 
Join Date: Jul 2008
Experience: Intermediate
10-Jul-2008, 07:44 PM #1
Kb951748
Greetings, and forgive me if this is the wrong forum for this question. I have had disastrous results from the above MS security update, but I do <em>not</em> run Zone Alarm, and I can get online (once it finally boots up).

This is a fairly new XP Pro installation on an Athlon 64, 2 GB...and I timed my boot the other day ---less than one minute.

But after installing the above update, it would not boot at all....hung forever on the screen recognizing the raid array, and then the splash screen flickered, and the next screen was that grey blankness that hung forever.

I took it off the KVM switch, and was finally able to boot into safe mode, where I uninstalled the update, and did a system restore, for good (or bad) measure.

But still very slow boot. (And it takes even longer to shut down)

At first, I noticed that my Lexmark printer was not loading, so I uninstalled the software and hardware. But it STILL...took forever to boot, and at boot, it finally told me that a usb device connected to the system had malfunctioned - a storage device.

Trouble is, I don't have any usb devices at all connected. I visited the DM and saw a yellow bang in generic USB hub, so I uninstalled that.

But it still takes 5 minutes boot, and I still get the USB message at boot- although there are now now problems in the DM.

(No problems in event viewer, either)

Has anyone heard of this happening? It must be the update. Too coincidental.

Thanks!
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 79,271 posts.
 
Join Date: Aug 2003
Location: Quebec, Canada
10-Jul-2008, 08:06 PM #2
Yes, this is a known issue. Please see this thread which gives the solution.

http://forums.techguy.org/general-se...-conflict.html


Edit: Sorry, it doesn't sound like the same issue entirely.

CAn you try another restore point?
Chicadee3's Avatar
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Join Date: Jul 2008
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10-Jul-2008, 08:10 PM #3
Ooops...I had unattached the Canon printer cable (I have 2 printers) but I guess I re-attached it. The Canon printer has some memory slots that Windows sometimes sees as mass storage device.

I unattached it again, and now it boots up OK.

But I just plugged in the printer again, and up popped that message about the non functioning usb device.

I'll try to re-install the printer software.

....sigh.....
Chicadee3's Avatar
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Junior Member with 3 posts.
 
Join Date: Jul 2008
Experience: Intermediate
10-Jul-2008, 08:23 PM #4
Sorry---our posts crossed.

I have fixed the fix by turning off the printer at boot, but turning it back on after it's up and running.

I'm usually very suspcious of MS updates, but I hadn't had any trouble with them for awhile.

From now on, I'll DL them and then Google around for awhile!

Thanks!
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 79,271 posts.
 
Join Date: Aug 2003
Location: Quebec, Canada
10-Jul-2008, 08:25 PM #5
You're welcome. I'm glad you got it sorted out.
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