Mourning the loss of our friend, WhitPhil.
There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
 
General Security
Tag Cloud
access audio black screen blue screen boot bsod connection crash dell desktop driver drivers dvd email error excel firefox hard drive hardware hijackthis internet keyboard laptop malware monitor motherboard network networking outlook problem processor recovery router safe mode screen slow sound spyware tdlwsp.dll trojan upgrade video virus vista vundo windows windows 7 windows vista windows xp wireless
Search
Search for:
Tech Support Guy Forums > Security & Malware Removal > General Security >
waol bad image

Tip: Click here to scan for System Errors and Optimize PC performance
[ Sponsored Link ]

Closed Thread
 
Thread Tools
computerhelp81's Avatar
Junior Member with 4 posts.
  
Join Date: Jul 2008
Experience: Intermediate
30-Jul-2008, 09:45 PM #1
waol bad image
When trying to log onto aol I get a message:

DLL C:\PROGRAM~1\AMERIC~1.0\tool\rich.rct is not a valid windows image. Please check this against your installation diskette. How do I correct this?
Register for free to hide this ad!
Mega Tron's Avatar
Computer Specs
Senior Member with 238 posts.
  
Join Date: Jul 2007
Location: The Computer
Experience: Mid-Intermediate
30-Jul-2008, 11:54 PM #2
Reinstalling that program may fix the problem.
computerhelp81's Avatar
Junior Member with 4 posts.
  
Join Date: Jul 2008
Experience: Intermediate
31-Jul-2008, 10:56 AM #3
waol bad image
I'm not a computer wiz. You suggest that I reinstall the prrogram. What program aol or windows?
Mega Tron's Avatar
Computer Specs
Senior Member with 238 posts.
  
Join Date: Jul 2007
Location: The Computer
Experience: Mid-Intermediate
31-Jul-2008, 07:31 PM #4
Aol
computerhelp81's Avatar
Junior Member with 4 posts.
  
Join Date: Jul 2008
Experience: Intermediate
31-Jul-2008, 08:45 PM #5
waol bad image
will i lose all my information if I uninstall and then reinstall
Aol
Mega Tron's Avatar
Computer Specs
Senior Member with 238 posts.
  
Join Date: Jul 2007
Location: The Computer
Experience: Mid-Intermediate
31-Jul-2008, 09:38 PM #6
To not lose information, try updating the Aol program first, and see if that fixes the problem.
Closed Thread Bookmark and Share

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Smart Search

Find your solution!


« Previous Thread | General Security | Next Thread »

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.

Thread Tools


Twitter Twitter! | Podcast | Mobile | Advertise
Contact Us - HelpOnThe.Net - Archive - Terms of Service - Top
You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -5. The time now is 12:28 AM.
Copyright © 1996 - 2009 TechGuy, Inc. All rights reserved.
Powered by vBulletin, Copyright © 2000 - 2009, Jelsoft Enterprises Ltd.
 Powered by Cermak Technologies, Inc.