waol bad image

computerhelp81 · 30-Jul-2008, 10:45 PM #1

When trying to log onto aol I get a message:

DLL C:\PROGRAM~1\AMERIC~1.0\tool\rich.rct is not a valid windows image. Please check this against your installation diskette. How do I correct this?

Mega Tron · 31-Jul-2008, 12:54 AM #2

Reinstalling that program may fix the problem.

computerhelp81 · 31-Jul-2008, 11:56 AM #3

I'm not a computer wiz. You suggest that I reinstall the prrogram. What program aol or windows?

Mega Tron · 31-Jul-2008, 08:31 PM #4

Aol

computerhelp81 · 31-Jul-2008, 09:45 PM #5

will i lose all my information if I uninstall and then reinstall
Aol

Mega Tron · 31-Jul-2008, 10:38 PM #6

To not lose information, try updating the Aol program first, and see if that fixes the problem.

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