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Trend Micro error

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CHaTRaSCaL's Avatar
Computer Specs
Junior Member with 18 posts.
  
Join Date: Jan 2008
Experience: still learning
03-Aug-2008, 05:21 PM #1
Cool Trend Micro error
I have a new Dell Laptop... Trend Micro installed for free Anti-Virus 18 months. All of a sudden it stopped working... "PcCtlcom module stopped working" My Trend icon disappears when i put the cursr over it in the system tray.... The program won't even run...

How can I fix this? I tried the Dell Support center, such a wait time and I think the Support Reps are in another country.

Thank you
blues_harp28's Avatar
Distinguished Member with 10,094 posts.
  
Join Date: Jan 2005
Location: London England
04-Aug-2008, 07:14 PM #2
Hi you may need to uninstall and then reinstall Trend Micro.
In this case it's not related to Dell.
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