[mark999]

when I try to use it I only get a white screen coming up, I am using vista home basic on an e machines E4210, I could use it originally but havent been able to use it for the last few months and did not know who to ask until I found this site

[blues_harp28]

Hi and welcome to TSG.
Have you updated the program recently..are you able to update??
You may need to uninstall McAfee and reinstall.
The program may have become corrupted.

[mark999]

hi blues_harp28 and thanks for your reply,it still runs checks on its own and I get messages saying updates were reived but if I try to open it I just get a blank screen,only time I see anything is the report after the scan,I downloaded it from the internet , can I still uninstall and reinstall ?

[mark999]

ok this is really embarressing but it is now working properly,thanks for your time blues_harp28

[blues_harp28]

thanks for the update.