Many programs get detected as hacktools because of the nature of what they do (their ability to penetrate your system and retrieve and/or alter data). Even legit ones can be used for malicious purposes and may have been installed without your knowledge. Therefore, it's important that they be detected and it's up to the user to do the research to see why this is on their system and whether it is something they know about or want.
Norton creates logs that should identify the location of what was detected although with some program's interfaces it's not always easy to find them.