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AVG "full"

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billram's Avatar
Junior Member with 1 posts.
 
Join Date: May 2004
Experience: Beginner
22-Aug-2008, 05:32 PM #1
AVG "full"
My OS is XP and I recently installed AVG 8.Paid for 2 years support though I notice a display of statistics shows the licence expires next month. Am I only getting the "free" service?
I ran a virus scan and 1. a large number of " trojan horse downloader.generic_c.abk" were detected.
2.when I attempted to delete or quarantine them it told me that quarentine capacity had reached the maximum number.It seemed to be unable to respond beyond that.
Suggestions on how I might proceed from here please.
Addit. I am unable to connect to internet with this pc though my other computer using the same modem has no problem connecting. I will detail this problem in another question.

Last edited by billram : 22-Aug-2008 05:40 PM.
Elvandil's Avatar
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Join Date: Aug 2003
Location: Vermont
22-Aug-2008, 06:01 PM #2
Did you put in the new serial number when you paid for your 2 years? It sounds like you are getting close to expiration, and the quarantine vault getting "full" is ridiculous, unless you are out of disk space. It must be a limitation on your software due to reduced functionality. What does it say about it in the Help/About section?
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