[Mick Parry]

Chaps

When I start up my PC, a medium size pop up comes up. It looks like a window box and is entitled ..... Welcome to the new found Wizard.

It asks for me to insert a disc and to install this wizard. Evidently it will look for and update software.

Anyone any idea what this is. I keep cancelling it but it just returns the nexxt time I start the pc.

Also how do I get rid of it.

Many thanks

Mick

[blues_harp28]

Hi you may need to update some software.
Check.Control Panel>System>Hardware>Device manager.
Any yellow exclamation marks?

Does the pop up say what needs updating?

[Mick Parry]

Hi blues_harp28

Thanks for the reply

I did as you suggested and there is file in yellow called "other devices"

That has two sub folders called

1. PCI simple communications controller

2. SM Bus controller.

The pop up did mention PCI



What do I do now ?

Regards

Mick

[blues_harp28]

PCI Simple Communications Controller is for an added PCI modem
SMBus controller is integrated into most Intel chipsets.
You may need to d/load Modem and Chipsets drivers.

Is your system running ok?

[Mick Parry]

Hi blues_harp28

Firstly the pc is running fine.

So do I need to down laod this stuff or not.

Or do I just rid myself of the pop up and how do I do it.

Regards

Mick

[blues_harp28]

If your Pc is running ok it may mean that the above are detected but not installed.
Right click on each one>properties what does it say?
Also click on drivers and see if it says they are installed ok or need updating.

[Mick Parry]

Hi blues_harp28

I have clicked on properties and there is really nothing there.

It cannot install because I get a message that it cannot find the necessary hardware.

So what do I do now.

Regards

Mick

[Blackmirror]

If your pc is running ok try disabling them
general tab

at the bottom device usage
do not use this device ( disable) see if that helps please

[Mick Parry]

Hi Blackmirror

I disabled them and the pop up no longer appears, so thats solved that little problem.

I take it disabling it does not create another problem.

Many thanks

Mick

[blues_harp28]