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mantoneasy · 07-Sep-2008, 05:10 PM #1

Hi I am an intermediate user and have had norton 360 for the last year. Continued symptons of virus crashing the pc out everytime I run a comprehensive scan.

Managed to off load data onto an external drive and have reformatted the hard drive and got the pc back to its virgin state.

The loaded AVAST & ran scan - all ok. Then tried to reimport my old data thinking the virus would be detected as I brought it in - WRONG. Now back to square one with no where to go. Please help !!!

1SillyBilly · 07-Sep-2008, 05:13 PM #2

Run Avast on your external HD before you import the data.

mantoneasy · 07-Sep-2008, 05:20 PM #3

Thanks Billy, but that is eactly what I did. can restart again but concerned that the virus is too tough to crack for AVAST or Norton.

blues_harp28 · 07-Sep-2008, 05:29 PM #4

Run an online scan to double check.
http://housecall.trendmicro.com
D/load>update>scan with.
http://www.superantispyware.com
http://www.malwarebytes.org/mbam.php

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