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help cant access

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chenal52000's Avatar
Junior Member with 2 posts.
 
Join Date: Sep 2008
22-Sep-2008, 07:27 AM #1
help cant access
help cant access my computer files the internet and a lot more got about 18 threats
like zlob.acoe, clicker.qwg, backdoors,etc can some one help
mfletch's Avatar
Junior Member with 23 posts.
 
Join Date: Sep 2008
Experience: Advanced
22-Sep-2008, 01:18 PM #2
Hi,

Get a friend or use another computer to download these two programs to a CD
http://www.freedrweb.com/

http://www.malwarebytes.org/mbam.php


Then See if your computer will load into safe mode,

Once in safe mode install and run {one at a time} the two downloades

Start into SAFE MODE

1/As your computer starts but before Windows launches, press F8 repeatedly.
2/Use the arrow keys to highlight Safe Mode, and then press ENTER.
3/If you have a dual-boot or multiple-boot system, choose the installation that you need to access using the arrow keys, and then press ENTER.
Note: If Windows launches before you can choose a safe mode, restart your computer and try again
PS/ Sometimes it maybe the F5 key
chenal52000's Avatar
Junior Member with 2 posts.
 
Join Date: Sep 2008
22-Sep-2008, 03:52 PM #3
thanx
thanx will try that now i am downloading them to a usb because the computer isnt pickining up my dvd/cd drive but will pick up the floppy and any removable disk drives nothing else
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