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Cannot Install 'Important' Security Update

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m2dai2dak2da's Avatar
Member with 52 posts.
 
Join Date: Dec 2002
25-Sep-2008, 07:36 AM #1
Question Cannot Install 'Important' Security Update
Hi there. Please see the attached. I have been unable to instlal this Windows Security Update for some time. My computer always shows that it is available install when I want to shut down my computer, but no such luck.
I don't know why it wont let me. I don't even know if I have Office Power Point.
Any help would be much appreciated.
Thanks.
Attached Thumbnails
Cannot Install 'Important' Security Update-security-update.jpg   Cannot Install 'Important' Security Update-security-update2.jpg  
TOGG's Avatar
Distinguished Member with 5,362 posts.
 
Join Date: Apr 2002
Location: Birmingham, England
25-Sep-2008, 11:33 AM #2
I have no idea what may be causing your problem, but you could try getting the update from the Windows Catalog site and see what happens; http://support.microsoft.com/kb/323166/en-us

If this works, you will be able to download an .exe file which you just doubleclick on to install. Be sure to read the instructions before using this method.

Alternatively, you could check your Add/Remove list first, just in case the update is already there, or you could run the Secunia Online Inspector, which will confirm whether or not the patch is missing. You will need an up to date version of Sun Java before the Inspector will run; http://secunia.com/vulnerability_scanning/online/
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