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Printer does not print from the computer.


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oversagene's Avatar
oversagene oversagene is offline
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14-Oct-2008, 02:45 PM #1
Printer does not print from the computer.
hp pcs1300 series all in one printer is offline and will not print from the computer nor does it scan from the scan button. What can I do to repair same. I am not a computer expert.
S/n MY 3908BF 287
Q 3500 A 9/24/83.
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14-Oct-2008, 04:03 PM #2
is it plugged into a USB port? And if usb is it directly connected to the computer, or is it an external USB hub ( like a splitter to give more connections)...

* confirm that other USB devices work...camera, MP3 etc

Have you restarted your computer,
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15-Oct-2008, 10:17 AM #3
it's plugged into a usb port at the rear of the computer 7 is directed connected. Other devices do work and computer has been restarted. Thanks for the help even though I need more. HELP!!!
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15-Oct-2008, 10:23 AM #4
My [printer does not print so I can't print out the Guide for New Members or for My Posts.
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15-Oct-2008, 10:24 AM #5
right click on the "My computer" Icon and select "manage"...click "Services" ( under Services and applications)... On the right side look for Print Spooler, make sure it says "Started", if not restart it ( not the computer the service)...the option is on the right click menu or look at the top...make sure Print spooler is selected.
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15-Oct-2008, 10:46 AM #6
also try...in printer menu, double click your printer icon...then in the window that pops up, click "Printer" menu...make sure "Use Printer offline" is UNchecked.
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15-Oct-2008, 01:04 PM #7
I have learned my computer is set to'Offline' and I need to know how to set it 'Online'. Thanks for all of the previous help and support.
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15-Oct-2008, 02:47 PM #8
did you do anything I told you?
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