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i am having bad problems with my laptop i need tech support

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need_help_NOW's Avatar
Computer Specs
Junior Member with 1 posts.
 
Join Date: Oct 2008
Experience: Intermediate
19-Oct-2008, 01:23 PM #1
Exclamation i am having bad problems with my laptop i need tech support
have gotten a very very bad virus and tried installing all possible things to delete and nothing has worked in fact one of them (stopzilla) has caused my computer to give the the blue screen of death after the start up i turn on my computer and about 30 seconds after i get the blue screen of death

before you give me any antivirus software download remember that i only have appx. 30 second to get on the internet find the site and download it

i have tried on safe mode and i cant even go onto the internet

i have now tried this i turned on my windows vista home basic dell 6450 special edition computer and then press f11 right away i clicked advanced options and clicked resoter computer to an earlier point in time i clicked next and clicked the one from about 4 days ago before i had any problems now the problem i am having is i cant click the check box for recovering HP_RECOVERY (D or boot (x which i am not sure if is a problem or not
now i am kinda a computer guy and typically something with the letter x has importance (eg direct X, xp, and other stuff) i am not sure i could just not check it and still have my computer working fine PLEASE HELP!
Justin2008's Avatar
Computer Specs
Junior Member with 2 posts.
 
Join Date: Nov 2008
Experience: Intermediate
09-Nov-2008, 09:16 PM #2
Im new here but if anything has ''x'' for example Generic PUP.x ITS BAD! i suggest u try if can find the file folder in question and scan with McAfee and then either remove it if u can or just shred it. This probably didnt help much ...sorry : /
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(x:), boot, computer, issues

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