[fatheroflies]

Hello,

Recently Microsoft has been trying to update my software with a security update

{Security Update for Microsoft Office XP (KB921596)}

Unfortunately something is going wrong and I am told that Microsoft was unable to update the security update.

At the moment when I switch off my PC, the turn off button is showing the multicoloured shield next to it (meaning it will update before switching off)

I think it is trying to update the same security update as above.

The situation has been like this for maybe a fortnight now.

Please could you help me to sort the situation out.

Many thanks

Regards Richard Milner.

PS, My security software (Kaspersky Internet Security 2009) has been flashing up a message about Key logging… (what ever that is) whenever I click on & open up my media playing program InterVideo WinDVD 5….. Could this have anything to do with the aforementioned Microsoft Security update ?

[jfarc539]

I have the same problem and still no answers???

[Larecjv]

Do you have the Office XP Service Pack 3 (SP3) installed? Cause if not, then you cant install it

http://www.microsoft.com/downloads/d...displaylang=en details on the update

Edit: The keylogging is beyond my knowledge so i cant help you there im afraid