[firedguy]

My family's desktop computer recently got a virus called the bluescreen virus. we had avg free anti virus and spybot search and destroy. they both failed to get rid of it and i am rather inept when it comes to computers, so we paid a gut a fortune to fix everything. he did very shoddy work and we were very dissapointed. he also installed McCafee antivirus. is it ever necessary to hire someone to fix a computer? Also, is McCafee a good antivirus system? Thanks! sorry for being so wordy!

[1002richards]

Hi firedeguy and Welcome to TSG,
Some good reading here at TSG for a starting point:
http://forums.techguy.org/general-se...w-tighten.html

http://forums.techguy.org/general-se...elp-tools.html

I hope these are of interest.

Richard

[hrlow2]

hello firedguy. SuperAntiSpyware and MalwareBytes would be good additions to your arsenal. But if you are sure it is a virus, perhaps you should post in the virus and malware forum.

[TOGG]

Have a look at the May and August Online results at AV Comparatives ;http://www.av-comparatives.org/seite...se_2008_08.php McAfee does reasonably well in these tests, although you would need to read the full details of the tests to decide what weight to give them.

My AV, NOD32, did slightly better but I don't believe that sites like this are the last word when it comes to choosing software. I use NOD because it is light on resources, has heuristic analysis which can stop malware for which there aren't yet any definitions and it updates (reassuringly) often.

I note that AVG and Avast also did well in the tests and I assume this refers to the paid, rather than the free versions, assuming that's relevant.