[madoal]

Operating system is Windows XP Home Edition.
My ISP is Verizon; I have recently replaced the hard drive and set up the email accounts as before. When I try to access my g-mail account I get the following error message:' Error (ox 80042108) can't connect to incoming POP3 email server"

I've re-entered the proper information several times, but it still sends the same error message. Any help would be greatly appreciated.

[etaf]

have you a firewall that may be blocking outlook

is this outlook or outlook express ?
http://support.microsoft.com/kb/813514/en-us

[madoal]

This is Outlook and I have disabled the firewall to test this option; I have also disabled my virus protection, but I still receive the same error message.
BTW, I also have Windows Live Mail and G-mail comes in most of the time. I just happen to prefer Outlook.
Thank you.

[etaf]

so from this statement

Windows Live Mail and G-mail comes in most of the time. I just happen to prefer Outlook.

Windows mail works correctly
outlook does not

correct

if you go to accounts on outlook - and test what happens
Tools
Email accounts
view of change existing accounts
highlight the account
change
button
test Account settings

click on more settings
advanced tab
are the settings in the box's
incoming - 995
outgoing - 465

[madoal]

Thanks for the excellent suggestions, but unfortunately none of the worked. I did eventually find a fix for the problem though; I went to the G-mail web site, opened my mail account, went to settings and enabled POP mail. I then went back to the Windows Live Mail and set up the G-mail account and it worked. I hope this helps someone else in the future.
M

[madoal]

Sorry, I misled you in my previous reply; I meant to say that I opened my Outlook mail and entered the G-mail account information.

Thanks again,
M