[jjoek]

Along with another program I downloaded Norton Security Scan. After deciding I did not need it, I can not remove it. The Windows XP Control panel "add and remove program", and the Norton Removal Tool have failed. The program appears twice a week as I had originally scheduled it, but will no longer function. I only want to remove it completely now.

[1002richards]

Hi,
This is what I used to remove Norton that came pre-loaded on a laptop.
http://service1.symantec.com/Support...05033108162039

I hope this is of use?

Richard.

[jjoek]

This is the Norton Removal Tool which failed repeatedly.

[1002richards]

My apologies, I'll move over and let others advise you.

Richard.

[TOGG]

Have a look at Revo Uninstaller; http://www.revouninstaller.com/ Be sure to read all the instructions carefully as this program can make changes to the Registry, but you are given the option as to how aggressive its uninstallation is.

[jjoek]

Thank you, TOGG. This seems to have eliminated this persistent problem.

[1002richards]

jjoek,
I'm pleased that it's solved. I've got Revo but didn't realise it was as powerful as that so I'll certainly keep that in mind next time someone asks.

Richard.